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temp. file I cannot delete

Discussion in 'All Other Software' started by pfoerste, Apr 11, 2004.

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  1. pfoerste

    pfoerste Thread Starter

    Joined:
    Aug 13, 2001
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    In Windows temp folder I have a file zlt049c3.tmp, I cannot delete it. Access denied. In safe mode it does not show up. Ran norton anti virus, no problem. Google search comes up negitive.

    Any ideas? Thanks.
     
  2. cybertech

    cybertech Retired Moderator

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    You should post a HJT log. It could be coming from something else.

    Hijackthis
     
  3. pfoerste

    pfoerste Thread Starter

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    cybertech, thanks for the reply. Can you give me some instructions on how to post a HJT log?
     
  4. cybertech

    cybertech Retired Moderator

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    Click on the Hijackthis link above. Make a folder on your drive like c:\hjt and unzip the file there. Double click on hijackthis.exe, scan, save log. It will open in notepad. Press CTRL+A, CTRL+C, Post Reply here, CTRL+V
     
  5. pfoerste

    pfoerste Thread Starter

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    cybertech, I am too old to make this computer do what you are telling me. Here is what I did with print screen.
    No paste is availible

    Thanks for you help, I guess I am too dumb.

    There was nothing in the list that was HJT
     
  6. pfoerste

    pfoerste Thread Starter

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    I tried to go bact to the scanreg /restore from 4 days ago.
    now the file is named zlt02be2.tmp.
    and I cannot delete it either.
     
  7. cybertech

    cybertech Retired Moderator

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    Where is it located? The path to the file...
     
  8. pfoerste

    pfoerste Thread Starter

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    c:\windows\temp\zlto2be2.tmp
     
  9. cybertech

    cybertech Retired Moderator

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    Boot to safe mode by pressing the F8 key while the machine is booting up.
    or read more about restarting in safe mode, Click here to see how

    Now using Windows explorer go to c:\windows\temp\ and delete that file, for that matter delete all files that end in .tmp that you find there.
     
  10. pfoerste

    pfoerste Thread Starter

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    I did that at first and it didn't work. Just tried it again, both times in safe mode there is no files in the c:\windows\temp folder. Now in regular windows the file is named zlt04735.tmp.
     
  11. cybertech

    cybertech Retired Moderator

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    Delete it in safe mode. Sure would like to see your log, forget the copy/paste thing. go to Post Reply, not the quick reply and look down below the reply box for Attach Files, click manage attachments and see if you can get your log in that way.
     
  12. pfoerste

    pfoerste Thread Starter

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    Was not there in safe mode to delete. when I tried to send the log as an attachment. It said it was an invalid file name. .log
     
  13. pfoerste

    pfoerste Thread Starter

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    Here it is, I got into word and copyed it and then I could paste it.

    Logfile of HijackThis v1.97.7
    Scan saved at 4:31:13 PM, on 4/12/2004
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
    C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
    C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\DLLHOST.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\DOWNLOAD 2\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.weather.com/weather/local/34785
    O2 - BHO: Discover deskshop Browser Helper Object - {8DB3D69D-DA5E-4165-B781-72A761790672} - C:\WINDOWS\SYSTEM\BHODSHOP.DLL
    O2 - BHO: (no name) - {7559B76E-0222-4d77-9499-CCE9EB4EDC2F} - C:\PROGRA~1\ADSHIELD\ADSHIELD\ADSHIELD.DLL
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\NAVAPW32.EXE
    O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    O4 - HKLM\..\Run: [Logitech Utility] LOGI_MWX.EXE
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~1\OFFICE\1033\PHDINTL.DLL/phdContext.htm
    O8 - Extra context menu item: Add to &Block List... - C:\PROGRA~1\ADSHIELD\ADSHIELD\suppress.htm
    O8 - Extra context menu item: &Maintain Block List... - C:\PROGRA~1\ADSHIELD\ADSHIELD\maintain.htm
    O8 - Extra context menu item: AdShield Option &Settings... - C:\PROGRA~1\ADSHIELD\ADSHIELD\settings.htm
    O9 - Extra button: Deskshop (HKLM)
    O9 - Extra button: AdShield (HKCU)
    O12 - Plugin for .bcf: C:\PROGRA~1\INTERN~1\Plugins\NPBelv32.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weatherbug.com/minibug/tricklers/AWS/minibuginstaller.cab
    O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.walmartphotocenter.com/photo/upload/XUpload.ocx
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38032.1668287037
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab
     
  14. WhitPhil

    WhitPhil Gone but never forgotten Trusted Advisor

    Joined:
    Oct 4, 2000
    Messages:
    8,684
    The file is a temporary one created by Zone Alarm. It can't be deleted because it is being used.
     
  15. cybertech

    cybertech Retired Moderator

    Joined:
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    72,115
    Good call WhitPhil :) Everything ok now pfoerste?
     
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