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Teredo Tunneling Pseudo Interface on laptop with Windows 8

Discussion in 'Hardware' started by woodysmum, May 10, 2014.

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  1. woodysmum

    woodysmum Thread Starter

    Joined:
    May 10, 2014
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    Hello, and thanks for letting me join. I have a laptop with Windows 8 installed, keep getting an error message in Device Manager saying there is an issue with Teredo Tunneling Pseudo Interface - Code 10 (I have no idea what this or the device is). There is a yellow triangle with an exclamation mark in it.
    When I use HP Support Assistant to try and download Bluetooth drivers as instructed, they are failing to install, as are the CyberPro drivers now. I am also getting a message saying "error" (no number) when I go on to the desktop. Details on the driver say it was installed by Microsoft File Version 6.2.9200.16384 (win8_rtm.120725-1247).
    I don't know what is happening here - I am not a techie, I'm afraid! The laptop is still under warranty but although I have asked hp for help I have had no answers to my request on what to do.
    Can you help me?
    Thanks for listening!
     
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