Hi Precious People!
I am in a malware quagmire. Not too long ago, I inadvertently imported the Floxif trojan into my parents' laptops when I installed AVG TuneUp on both their computers. Although my intentions were good to speed up their systems, I bear full responsibility for my idiocy as I did not (and still do not) have the funds to buy the utility software (as I have been unemployed since the beginning of this very year). So I downloaded the software from one of the less dodgy warez sites.
Now, I'm not extolling the merits of cracked software, if any, really! What I did was wrong and foolish and I have learned my lesson the hard way...
My question is, using the basic and rudimentary knowledge I have concerning virii, I managed to give the Floxif virus/trojan on my mother's lappy a boot by installing Bitdefender Free and configuring a firewall to block outbound (and inbound) traffic. It worked and cleaned and disinfected the nasty malware. Her PC is clean to this day (with no hiccups in system performance ever since) having scanned it with BD Free, Zemana AntiMalware* and Hitman Pro (free version).
I put Zemana (the premium version which my parents purchased themselves on my recommendation) with an asterisk because surprise, surprise...though it has worked well in removing all sorts of malicious malware for the last few years, it detected the Frustrating Floxif and quarantined it, but Floxif returned promptly after its supposed removal.
Sorry for the convulution but it is my father's lappy that is the source of much frustration. I don't know if it is a disk corruption issue, a problem with his TeMP cache, a system corruption or the nature of Floxif preventing the installation of Bitdefender Free but everytime I try to install the software, it notifies or tells me that 'The specified path does not exist' to 'C:\Users\Phil\AppData\Local\Temp\RarSFX16\agent_launcher.exe'.
I've tried clearing the TeMP cache and uninstalling and reinstalling WinRAR Free to no avail. I have also tried ReImage Repair but the dang thing costs over 160 bucks (for what I foresee is a one-time usage) in my currency.
I am wondering whether all you kind people can help me solve this with free or relatively inexpensive software without me having to reformat my father's PC (which is my LAST resort) since he has a lot of priceless data on it and would have to start with a clean slate? ;(
I reckon this virus/trojan corrupts antivirus software becos when I installed MBytes Trial, it returned false negatives of legit, paid software installed on their PCs such as Microsoft PowerPoint and USB Safely Remove.
What do you suggest as I have tried numerous so-called 'solutions' through Google but they have been confusing and conflicting?
Thanks in advance!
Sincerely,
Caleb
I am in a malware quagmire. Not too long ago, I inadvertently imported the Floxif trojan into my parents' laptops when I installed AVG TuneUp on both their computers. Although my intentions were good to speed up their systems, I bear full responsibility for my idiocy as I did not (and still do not) have the funds to buy the utility software (as I have been unemployed since the beginning of this very year). So I downloaded the software from one of the less dodgy warez sites.
Now, I'm not extolling the merits of cracked software, if any, really! What I did was wrong and foolish and I have learned my lesson the hard way...
My question is, using the basic and rudimentary knowledge I have concerning virii, I managed to give the Floxif virus/trojan on my mother's lappy a boot by installing Bitdefender Free and configuring a firewall to block outbound (and inbound) traffic. It worked and cleaned and disinfected the nasty malware. Her PC is clean to this day (with no hiccups in system performance ever since) having scanned it with BD Free, Zemana AntiMalware* and Hitman Pro (free version).
I put Zemana (the premium version which my parents purchased themselves on my recommendation) with an asterisk because surprise, surprise...though it has worked well in removing all sorts of malicious malware for the last few years, it detected the Frustrating Floxif and quarantined it, but Floxif returned promptly after its supposed removal.
Sorry for the convulution but it is my father's lappy that is the source of much frustration. I don't know if it is a disk corruption issue, a problem with his TeMP cache, a system corruption or the nature of Floxif preventing the installation of Bitdefender Free but everytime I try to install the software, it notifies or tells me that 'The specified path does not exist' to 'C:\Users\Phil\AppData\Local\Temp\RarSFX16\agent_launcher.exe'.
I've tried clearing the TeMP cache and uninstalling and reinstalling WinRAR Free to no avail. I have also tried ReImage Repair but the dang thing costs over 160 bucks (for what I foresee is a one-time usage) in my currency.
I am wondering whether all you kind people can help me solve this with free or relatively inexpensive software without me having to reformat my father's PC (which is my LAST resort) since he has a lot of priceless data on it and would have to start with a clean slate? ;(
I reckon this virus/trojan corrupts antivirus software becos when I installed MBytes Trial, it returned false negatives of legit, paid software installed on their PCs such as Microsoft PowerPoint and USB Safely Remove.
What do you suggest as I have tried numerous so-called 'solutions' through Google but they have been confusing and conflicting?
Thanks in advance!
Sincerely,
Caleb