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The Case Of The Vanishing Hardware ....

Discussion in 'Windows XP' started by RPT, Feb 10, 2003.

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  1. RPT

    RPT Thread Starter

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    I am running Windows XP Pro, & I have both a CD-R/RW & DVD-ROM as part of my system. Windows suddenly is refusing to recognize either device ... it says the proper drivers are there, but it cannot locate the hardware. When I go to Windows Explorer & My Computer, the two drives corresponding to the 2 devices are simply gone. Windows recognizes all of the other devices, such as my 2 hard drives & the floppy drive. This happened once before, and I took my CPU ito my computer vendor who confirmed that there was nothing mechanical wrong. I erased the operating system & reinsalled windows, and it recognized the devices again. However, I had to uninstall & reinstall all of my software. It's suddenly happened again ... how can I get Windows XP Pro to re-contect with the 2 devices without having to complete reinstall the operating system from scratch? I am running a 1gig AMD with 526 megs ram.
     
  2. JohnWill

    JohnWill Retired Moderator

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    Are the devices present in Device Manager? If so, what, if any errors are indicated?
     
  3. RPT

    RPT Thread Starter

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    The devices are indicated with a yellow dot with a black exclamation mark. The message is: "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)".

    Thanks
     
  4. RPT

    RPT Thread Starter

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    I think I found the answer to my question. Apparently, the problem was caused by my uninstalling Easy CD Creator. It made changes to my registry that caused the disconnect with the CD / DVD devices. In case anyone else out there has the same problem, you can get a patch at this site.

    http://www.aumha.org/regfiles.php
     
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