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The default homepage keeps changing to about:blank. Any help?

Discussion in 'Windows XP' started by PrincessClai, Feb 2, 2005.

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  1. PrincessClai

    PrincessClai Thread Starter

    Joined:
    May 19, 2004
    Messages:
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    Now this normally wouldn't really bother me, but there's a bigger problem at hand, it seems.

    The computer I'm using is a laptop connected to Broadband through a wireless Local Area Network connection. The other computer has virus protection software - this laptop didn't.

    It was working fine until for some reason the homepage, for no apparent reason, was changed to about:blank. Not only that, but when Internet Explorer was opened and diverted to this page, exactly 59 pop ups about internet security and spyware came up and crashed the laptop. So I simply changed the default homepage back to Google through the Properties menu of Internet Explorer. Problem solved... or so I thought.

    The next time I opened Internet Explorer, it did it again; divert to about:blank, 59 pop ups, computer crash. So I bought McAfee Virus Scan Professional, which detected 22 Potentially Unwanted Programs which I cleaned and/or deleted.

    The problem is almost still the same. The homepage still keeps changing to about:blank, except it brings up only 3 popups and doesn't crash the computer. But when I try to go on certain websites like Hotmail and this country cottages website I need to get on, it keeps diverting me to about:blank. It doesn't do it with every website - obviously I've been able to get to these forums and I can get to Google.

    So I don't really know what to do. The McAfee stuff I bought obviously didn't completely solve the problem. I did another virus scan and it didn't bring anything up. Can anyone help?
     
  2. Linkmaster

    Linkmaster

    Joined:
    Aug 11, 2001
    Messages:
    2,872
    Hi PrincessClai,
    Download HSRemove from here : http://www.hsremove.com and run.
    Download About:Buster from here : http://tools.zerosrealm.com/AboutBuster.zip, unzip to a file and run. OK , Start, OK again to close Explorer. It will want to run twice, let it.
    Make a new folder in C:\, Download HijackThis from here : http://www.tomcoyote.com/hjt/#quick and put it into the new folder. click on HijackThis 1.99 (exe) on left.
    Click on HijackThis.exe.
    Select just run scan.
    post the log file here!! The tutorial on the web page will help you !!
     
  3. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
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    Create a permanent folder on your hard drive and download this program to it
    Hijack This: http://www.majorgeeks.com/download3155.html

    Close out any open web browsers
    Launch the program
    Hit "Scan", then "Save Log"
    Open the log you just saved
    Copy & paste the log into this thread

    Do not attempt to fix anything yet

    Someone will analyze the log for you
     
  4. Old Rich

    Old Rich

    Joined:
    Jan 17, 2003
    Messages:
    10,254
    For starters, download . . update and run these two spwware chasers . . also ldownload thiis for the about problem.

    You may have to use HiJack This! if these do not get all the little buggers. You can post the log from HiJack This on the security forum for some expert help

    Good luck . . wrs
     
  5. Linkmaster

    Linkmaster

    Joined:
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    Messages:
    2,872
    I dont type as fast Cheeseball81!! LOL
     
  6. Old Rich

    Old Rich

    Joined:
    Jan 17, 2003
    Messages:
    10,254
    And I don't type as fast as either of you!

    wrs
     
  7. Cheeseball81

    Cheeseball81 Retired Moderator

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    Messages:
    84,315
    LOL :p
     
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