the dreaded blue screen

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

djmutiny

Thread Starter
Joined
Jul 27, 2003
Messages
8
hi people, this is a plea for help!

every time i try to shut down my computer (asus a7n8x deluxe, athlon 2700, 512mb corsair ram, winxp pro) it hangs on the screen 'windows is shutting down your computer' and then flicks to that terrible blue windows error screen momentarily (not long enough to see what error it's coming up with!) before restarting instead of shutting down.

this did not used to happen, and has only started since i installed a couple of new devices (all working fine) and a few new programs (again, all working fine).

any help would much appreciated!

many thanks,
carlos
 
Joined
Aug 26, 1999
Messages
5,223
You need to change your options to allow that error message to stay on the screen.

Right click on My Computer, click on Properties, then go to Advanced and choose the Startup and Recovery button. Uncheck the Automatically Reboot option.

That should allow the error message to stay on the screen so you can find out what it is.
 

djmutiny

Thread Starter
Joined
Jul 27, 2003
Messages
8
thanks for that.

hmm, the error message implicates the following file - nv_agp.sys

something to do with the graphics drivers on my motherboard.

not quite sure what to do but i guess i'll start with updating the drivers! anyone got any experience with this, pls let me know!

many thanks,
carlos
 
Joined
Aug 26, 1999
Messages
5,223
Not sure, but that appears to be an nvidia chipset driver. Your motherboard has an nvidia chipset, so look for updated drivers for the motherboard, not the video card. Of course, getting the latest video card drivers couldn't hurt...
 

djmutiny

Thread Starter
Joined
Jul 27, 2003
Messages
8
solved it! just rolled back the agp driver to the standard windows graphics driver...

thanks guys!
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top