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the dreaded blue screen

Discussion in 'Windows XP' started by djmutiny, Oct 2, 2003.

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  1. djmutiny

    djmutiny Thread Starter

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    Jul 27, 2003
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    hi people, this is a plea for help!

    every time i try to shut down my computer (asus a7n8x deluxe, athlon 2700, 512mb corsair ram, winxp pro) it hangs on the screen 'windows is shutting down your computer' and then flicks to that terrible blue windows error screen momentarily (not long enough to see what error it's coming up with!) before restarting instead of shutting down.

    this did not used to happen, and has only started since i installed a couple of new devices (all working fine) and a few new programs (again, all working fine).

    any help would much appreciated!

    many thanks,
    carlos
     
  2. Triple6

    Triple6 Moderator

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  3. LarryCore

    LarryCore

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    You need to change your options to allow that error message to stay on the screen.

    Right click on My Computer, click on Properties, then go to Advanced and choose the Startup and Recovery button. Uncheck the Automatically Reboot option.

    That should allow the error message to stay on the screen so you can find out what it is.
     
  4. djmutiny

    djmutiny Thread Starter

    Joined:
    Jul 27, 2003
    Messages:
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    thanks for that.

    hmm, the error message implicates the following file - nv_agp.sys

    something to do with the graphics drivers on my motherboard.

    not quite sure what to do but i guess i'll start with updating the drivers! anyone got any experience with this, pls let me know!

    many thanks,
    carlos
     
  5. LarryCore

    LarryCore

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    Not sure, but that appears to be an nvidia chipset driver. Your motherboard has an nvidia chipset, so look for updated drivers for the motherboard, not the video card. Of course, getting the latest video card drivers couldn't hurt...
     
  6. djmutiny

    djmutiny Thread Starter

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    Jul 27, 2003
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    solved it! just rolled back the agp driver to the standard windows graphics driver...

    thanks guys!
     
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