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the dreded red cross at speaker icon

Discussion in 'Windows Vista' started by Nicosp, Feb 5, 2010.

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  1. Nicosp

    Nicosp It's My Birthday! Thread Starter

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    No Audio Output Device is Installed---- Please help me i downloaded service pack 2 since then no audio outpu device installed cant seem 2 find any downloads 2 fix the problem can ANYONE HELP :( vISTA ON AN ADVENT 5611
     
  2. flavallee

    flavallee Trusted Advisor

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    What's listed in the Device Manager under Sound Video And Game Controllers? Do any of the entries have an X, question mark, or exclamation mark next to them?

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    I'm not positive, but I believe that laptop has Realtek High Definition Audio. If it does, go here to download the current version(6.0.1.6029) for Vista. Download and save the file, close all open windows, then install it. Read the install instructions carefully. In some cases, you need to install the file twice and restart after each install before the audio driver will install.

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  3. Nicosp

    Nicosp It's My Birthday! Thread Starter

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    In device manager there is no sound vidio and game controlers on the list im thinking the hole things been deleted sum how thankyou for your help if you know off any way off recovering what iv lost any info would be apreceated thanks again.:(
     
  4. flavallee

    flavallee Trusted Advisor

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    Use the link that I gave you in post #2 and see if the Realtek driver will install and if you get the sound back.

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  5. Nicosp

    Nicosp It's My Birthday! Thread Starter

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    tried installing realtek audio driver 42.1 still no sound tried full distructive recovery still no sound even tried to install twice still no sound so im just going to send laptop away to get other things like my battery no longer works and have some keys missing droped a clock on laptop and broke them so hopfully while away they will fix my sound problem anyway thanks for your help realy apreceated will let you no how i get on
     
  6. flavallee

    flavallee Trusted Advisor

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    If you've done a full recovery back to original factory specs and still have no sound, it's my guess it's a hardware problem. It sounds like that laptop has taken a beating, so good luck with the manufacturer getting things fixed.

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  7. Nicosp

    Nicosp It's My Birthday! Thread Starter

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    thankyou for your info ill let you know how i get on again thanks
     
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