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The instruction of referenced

Discussion in 'Windows XP' started by php111, Sep 25, 2008.

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  1. php111

    php111 Thread Starter

    Joined:
    Sep 14, 2007
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    I have got the following error on XP under a video editing app. The app is VirtualDubMod. I never got this error before. The error is below.

    The instruction "0x025397a8" referenced memory at "0x01bc39f0". The memory could not be "read".

    What exactly does that mean? How do I fix it? Is it possible to fix it?
     
  2. speed_hog

    speed_hog

    Joined:
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    Messages:
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    php111 welcome to TSG,

    How to post a minidump log

    I barrowed this great tutorial from;
    Rollin' Rog
    Moderator with 42,872 posts
    I can run a debugging utility on the dump files if you do this:

    1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
    2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
    3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
    4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

    This might point us to a non Windows driver causing the error, if one exists for it.

    Since almost all bugchecks can be caused by faulty ram, I would recommend you perform memory tests.

    Beginners Guides: Diagnosing Bad Memory

    Memtest86 - A Stand-alone Memory Diagnostic

    **Get your personal files backed up ASAP
     
  3. php111

    php111 Thread Starter

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    Sep 14, 2007
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    I am sorry but I am not understanding at all what to send to that folder. I don't even think I understand the tutorial.










     
  4. speed_hog

    speed_hog

    Joined:
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    Sorry I don't know of a better way to explain it :(
    Follow the instructions...
    1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
    2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
    3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
    4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.
     
  5. php111

    php111 Thread Starter

    Joined:
    Sep 14, 2007
    Messages:
    191
     
  6. Frank4d

    Frank4d Retired Trusted Advisor

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    The error in the original post isn't a blue screen of death error so it won't cause a minidump file to be created. It is an application error. You might try to uninstall the program and then reinstall it.
     
  7. speed_hog

    speed_hog

    Joined:
    Jul 28, 2008
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    Thanks for the help Frank4d :)
    I don't know why I didn't think about the solution before I answered :(
    I try and tell myself to read the post twice before jumping in but I often forget.

    Where's MY Bailout?
    LOLOLOLOL ROTFLOL :) :)

    no kidding why not help the little guys we are the ones that make the world go round...
     
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