The instruction of referenced

[php111]

I have got the following error on XP under a video editing app. The app is VirtualDubMod. I never got this error before. The error is below.

The instruction "0x025397a8" referenced memory at "0x01bc39f0". The memory could not be "read".

What exactly does that mean? How do I fix it? Is it possible to fix it?

 

[speed_hog]

php111 welcome to TSG,

How to post a minidump log

I barrowed this great tutorial from;
Rollin' Rog
Moderator with 42,872 posts
I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a non Windows driver causing the error, if one exists for it.

Since almost all bugchecks can be caused by faulty ram, I would recommend you perform memory tests.

Beginners Guides: Diagnosing Bad Memory

Memtest86 - A Stand-alone Memory Diagnostic

**Get your personal files backed up ASAP

 

[php111]

I am sorry but I am not understanding at all what to send to that folder. I don't even think I understand the tutorial.

php111 welcome to TSG,

How to post a minidump log

I barrowed this great tutorial from;
Rollin' Rog
Moderator with 42,872 posts
I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a non Windows driver causing the error, if one exists for it.

Since almost all bugchecks can be caused by faulty ram, I would recommend you perform memory tests.

Beginners Guides: Diagnosing Bad Memory

Memtest86 - A Stand-alone Memory Diagnostic

**Get your personal files backed up ASAP

 

[speed_hog]

Sorry I don't know of a better way to explain it
Follow the instructions...
1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

 

[php111]

2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly


Yes, it's on C. I do not have a minidump folder. I even used search and did a search for minidump after I looked and it found no results.

 

[Frank4d]

The error in the original post isn't a blue screen of death error so it won't cause a minidump file to be created. It is an application error. You might try to uninstall the program and then reinstall it.

 

[speed_hog]

Thanks for the help Frank4d
I don't know why I didn't think about the solution before I answered
I try and tell myself to read the post twice before jumping in but I often forget.

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