The instruction of referenced

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php111

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Sep 14, 2007
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I have got the following error on XP under a video editing app. The app is VirtualDubMod. I never got this error before. The error is below.

The instruction "0x025397a8" referenced memory at "0x01bc39f0". The memory could not be "read".

What exactly does that mean? How do I fix it? Is it possible to fix it?
 
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Jul 28, 2008
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php111 welcome to TSG,

How to post a minidump log

I barrowed this great tutorial from;
Rollin' Rog
Moderator with 42,872 posts
I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a non Windows driver causing the error, if one exists for it.

Since almost all bugchecks can be caused by faulty ram, I would recommend you perform memory tests.

Beginners Guides: Diagnosing Bad Memory

Memtest86 - A Stand-alone Memory Diagnostic

**Get your personal files backed up ASAP
 

php111

Thread Starter
Joined
Sep 14, 2007
Messages
191
I am sorry but I am not understanding at all what to send to that folder. I don't even think I understand the tutorial.










php111 welcome to TSG,

How to post a minidump log

I barrowed this great tutorial from;
Rollin' Rog
Moderator with 42,872 posts
I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a non Windows driver causing the error, if one exists for it.

Since almost all bugchecks can be caused by faulty ram, I would recommend you perform memory tests.

Beginners Guides: Diagnosing Bad Memory

Memtest86 - A Stand-alone Memory Diagnostic

**Get your personal files backed up ASAP
 
Joined
Jul 28, 2008
Messages
1,092
Sorry I don't know of a better way to explain it :(
Follow the instructions...
1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.
 

php111

Thread Starter
Joined
Sep 14, 2007
Messages
191
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly


Yes, it's on C. I do not have a minidump folder. I even used search and did a search for minidump after I looked and it found no results.
 

Frank4d

Retired Trusted Advisor
Joined
Sep 10, 2006
Messages
9,126
The error in the original post isn't a blue screen of death error so it won't cause a minidump file to be created. It is an application error. You might try to uninstall the program and then reinstall it.
 
Joined
Jul 28, 2008
Messages
1,092
Thanks for the help Frank4d :)
I don't know why I didn't think about the solution before I answered :(
I try and tell myself to read the post twice before jumping in but I often forget.

Where's MY Bailout?
LOLOLOLOL ROTFLOL :) :)

no kidding why not help the little guys we are the ones that make the world go round...
 
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