The network location can not be reached

Hello,

I receive an error "The network location can not be reached" ... "error 0x800704cf" when trying to connect to wi-fi scanner. Before that, I've been using the same scanner for more than 2 years without any problems with connection to computer. For the last week I needed to switch on ether-net cable to have an opportunity to work with scanner.

My operating system 8.1 Windows.

Thank you in advance,
June

 

Is the scanner On and online? If not, you won't be able to access it via Wi-Fi.

 

You can try to reinstall working drivers for your external device (Scanner).
If still you get nothing then:

1. Open CMD with Administrator access on your computer.
   Type in CMD:
2. ipconfig /flushdns. Confirm by pressing ENTER.
3. nbstat -RR . Confirm by pressing ENTER.
   
4. netsh int ip reset. Confirm by pressing ENTER.
   
5. Restart your PC/laptop.

If get confused with anything follow this article to fix your 0x800704cf error.

Good Luck!
Kevin