"The page failed to load" Control Panel\System and Security\System

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wolfgangam

Thread Starter
Joined
May 23, 2007
Messages
131
HI,

I'm getting this stupid error when trying to view: Control Panel\System and Security\System

"The page failed to load"

Don't know if you need it but I added a HJT log...

Thanks!
 

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Joined
Apr 5, 2008
Messages
11,761
Easier for people to read

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 18:47:30, on 01/04/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
G:\Program Files\PowerISO\PWRISOVM.EXE
G:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
G:\Program Files\VMware\VMware Workstation\vmware-tray.exe
G:\Program Files\Power\Emily.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
G:\Program Files\CyberLink\PowerDVD9\PowerDVD9\PDVD9Serv.exe
C:\Program Files\Cyberlink\Shared Files\brs.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
G:\Program Files\IVT Corporation\BlueSoleil\BtTray.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
G:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe
C:\Program Files\Windows Sidebar\sidebar.exe
G:\Program Files\Winamp\winamp.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - g:\Program Files\FlashGet\jccatch.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - g:\Program Files\K-Lite Codec Pack\Real\rpbrowserrecordplugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - G:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - G:\PROGRA~1\FlashFXP\IEFlash.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - g:\Program Files\FlashGet\getflash.dll
O4 - HKLM\..\Run: [PWRISOVM.EXE] g:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [GrooveMonitor] "G:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "G:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [vmware-tray] "G:\Program Files\VMware\VMware Workstation\vmware-tray.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Emily] "g:\Program Files\Power\Emily.exe" \M
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [DWPersistentQueuedReporting] C:\PROGRA~1\COMMON~1\MICROS~1\DW\DWTRIG20.EXE -a
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [QuickTime Task] "G:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [RemoteControl9] "G:\Program Files\CyberLink\PowerDVD9\PowerDVD9\PDVD9Serv.exe"
O4 - HKLM\..\Run: [PDVD9LanguageShortcut] "G:\Program Files\CyberLink\PowerDVD9\PowerDVD9\Language\Language.exe"
O4 - HKLM\..\Run: [BDRegion] C:\Program Files\Cyberlink\Shared Files\brs.exe
O4 - HKLM\..\Run: [UVS12 Preload] G:\Program Files\Corel\Corel VideoStudio 12\uvPL.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BtTray] "G:\Program Files\IVT Corporation\BlueSoleil\BtTray.exe"
O4 - HKLM\..\Run: [UpdatePDRShortCut] "G:\Program Files\CyberLink\PowerDirector\PowerDirector\MUITransfer\MUIStartMenu.exe" "G:\Program Files\CyberLink\PowerDirector\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\8.0"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Steam] "e:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "G:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
O4 - HKCU\..\Run: [Google Update] "C:\Users\Haim\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Kavupgr] "C:\ProgramData\Kaspersky Lab\AVP9\Data\kavupgr.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: &Clean Traces - G:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download All with FlashGet - G:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with &DAP - G:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: &Download with FlashGet - G:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Download &all with DAP - G:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://G:\PROGRA~1\MIF5BA~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send by Bluetooth - G:\Program Files\IVT Corporation\BlueSoleil\TransSend\IE\tsinfo.htm
O8 - Extra context menu item: Send via &Message... - G:\Program Files\IVT Corporation\BlueSoleil\TransSend\IE\tssms.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - G:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - G:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - G:\PROGRA~1\MIF5BA~1\Office12\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - g:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - g:\Program Files\FlashGet\FlashGet.exe
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: g:\program files\vmware\vmware workstation\vsocklib.dll
O10 - Unknown file in Winsock LSP: g:\program files\vmware\vmware workstation\vsocklib.dll
O13 - Gopher Prefix:
O16 - DPF: {33415AC7-AFFA-4D55-B41C-C64C0D07DFCA} (Hewlett-Packard Printer Diagnostics) - http://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISWebManager.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - G:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Windows\system32\skype4com.dll
O23 - Service: BlueSoleilCS - Unknown owner - G:\Program Files\IVT Corporation\BlueSoleil\BlueSoleilCS.exe
O23 - Service: BsHelpCS - Unknown owner - G:\Program Files\IVT Corporation\BlueSoleil\BsHelpCS.exe
O23 - Service: BsMobileCS - Unknown owner - G:\Program Files\IVT Corporation\BlueSoleil\BsMobileCS.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: NBService - Nero AG - G:\Program Files\Ahead Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Sony Ericsson OMSI download service (OMSI download service) - Unknown owner - G:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\Cyberlink\Shared Files\RichVideo.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - G:\Program Files\VMware\VMware Workstation\vmware-ufad.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - G:\Program Files\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe

--
End of file - 10882 bytes
 

wolfgangam

Thread Starter
Joined
May 23, 2007
Messages
131
I believe so, When I go to Control Panel\User Accounts and Family Safety\User Accounts It says under my username "Administrator"
 
Joined
Apr 5, 2008
Messages
11,761
Can you create new user with admin rights and see if the problem persists for the new user
 

wolfgangam

Thread Starter
Joined
May 23, 2007
Messages
131
OK, I have opened a new account with admin rights and still the same problem.
 
Joined
Apr 5, 2008
Messages
11,761
What happens if you hold down the Windows logo key and tap Pause Break key
 
Joined
Apr 5, 2008
Messages
11,761
If you have the W7 disk....you can put it in the CD drive...then go Start>>All Programs>>Accessories...right click Command Prompt choose run as Administrator........in Command prompt type

sfc /scannow click Enter key........there is a space between sfc an /
 
Joined
Apr 5, 2008
Messages
11,761
When did you notice this happening and can you access everything else?

I would install an AV you can use any one in my Sig and update it and do a full scan
 

wolfgangam

Thread Starter
Joined
May 23, 2007
Messages
131
I can access all the other places , it is just this one that I can't.

I will download an AV and run a scan ASAP.
 
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