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"The print spooler service is not running"

Discussion in 'All Other Software' started by asiegal, Jan 2, 2011.

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  1. asiegal

    asiegal Thread Starter

    Joined:
    Jan 2, 2011
    Messages:
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    Hi,

    I am trying to "Add Printer" in order to add a couple of wireless printers in my home to my PC. Each time I try this, I get a message "Operation could not be completed. The print spooler service is not running."

    (NOTE: This only started happening after I had a tech support person come to my home and re-install Windows XP after my hard drive had become corrupt)

    I've Googled this error message and tried various suggested solutions, but I am still getting this error.

    Thanks - Arieh
     
  2. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    Hi:Welcome to TSG:
    Make sure this service and any dependent services are running:Like RPC and any of it's dependent services.
    : You can check the services in Control Panel, Administrative Tools, Services
     
  3. asiegal

    asiegal Thread Starter

    Joined:
    Jan 2, 2011
    Messages:
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    OK, I went to Control Panel->Administrative Tools->Services and found the service called "Print Spooler".

    Its status was "Stopped", so I clicked on the "Start" button. Windows attempted to start the service and then stopped and gave me this error message: "Could not start the Print Spooler service on Local Computer. Error 12: The access code is invalid".

    Ideas for what to try next?
     
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