"the required internet protocol is not installed"

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DittoDude

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Joined
Nov 14, 2001
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13
Help! I replaced a hard drive on an old computer and restored the original programs and everything is fine until I get on the internet. When I go to any site, things are not laid out right. When I go to Microsoft.com and click on "downloads" I get a message "the required internet protocol is not installed".

The old Compaq computer has Windows 95 and IE 4.4 and I'm using TCP/IP. I can't download a newer version of IE because of the protocol error. I've swapped monitors & drivers with my newer computer and I still have the same problem with the old computer.

I've set up my old computer exactly the same as the computer I'm typing on now but the problem persists.

I believe the problem may be my old Windows 95 or IE version. I may borrow a copy of Windows 98 (for test purposes only) and install it and see if that corrects the problem.

Does anybody else have any ideas?
 

DittoDude

Thread Starter
Joined
Nov 14, 2001
Messages
13
Thanks y'all, I was able to solve the problem . . . finally.

I downloaded a newer version of IE into my working computer, C:\Windows Update Setup Files, and then I set up a Direct Cable Connection and copied that folder to my old computer. I then logged onto the internet and ran the setup.exe command. It downloaded a couple of more megs and installed it on my old computer. Everything seems to be working OK for now. Thanks!

p.s. Getting the DCC to work properly was a bear.
 
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