"the required internet protocol is not installed"

[DittoDude]

Help! I replaced a hard drive on an old computer and restored the original programs and everything is fine until I get on the internet. When I go to any site, things are not laid out right. When I go to Microsoft.com and click on "downloads" I get a message "the required internet protocol is not installed".

The old Compaq computer has Windows 95 and IE 4.4 and I'm using TCP/IP. I can't download a newer version of IE because of the protocol error. I've swapped monitors & drivers with my newer computer and I still have the same problem with the old computer.

I've set up my old computer exactly the same as the computer I'm typing on now but the problem persists.

I believe the problem may be my old Windows 95 or IE version. I may borrow a copy of Windows 98 (for test purposes only) and install it and see if that corrects the problem.

Does anybody else have any ideas?

 

[phrozenmayhem]

www.microsoft.com/ie See if that works.

 

[DittoDude]

I went to www.microsoft.com/ie and it said the address had changed to www.microsoft.com/windows/ie/default.htm , so I went there and all I got was a blank page.

 

[phrozenmayhem]

Try...

http://www.microsoft.com/windows/ie/default.asp


Your browser has redirect issues.

 

[DittoDude]

Thanks y'all, I was able to solve the problem . . . finally.

I downloaded a newer version of IE into my working computer, C:\Windows Update Setup Files, and then I set up a Direct Cable Connection and copied that folder to my old computer. I then logged onto the internet and ran the setup.exe command. It downloaded a couple of more megs and installed it on my old computer. Everything seems to be working OK for now. Thanks!

p.s. Getting the DCC to work properly was a bear.