The Sims 2 in vista kept crashing/freezing after the 'create family' is clicked

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hadisal

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Sep 19, 2008
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Hi guys:
I have a Dell Laptop that runs on Windows Vista,i recently bought the Sims 2 Deluxe Edition and I installed it and everything was working fine, but once i open the game and i tried to create a family or open a new neighborhood the game would freeze on the loading page. I can't see the neighborhood too, all i see was all grey. I could still hear the music and move my mouse but the game would freeze. Please, please please help me! :(

i already updated my drivers
my graphics card;
Mobile Intel(R) 965 Express Chipset Family
 
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