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The Sims 3, Game Crashing.

Discussion in 'Games' started by georgiabrat1978, Dec 23, 2011.

Thread Status:
Not open for further replies.
  1. georgiabrat1978

    georgiabrat1978 Thread Starter

    Joined:
    Dec 18, 2010
    Messages:
    10
    There is a reoccurring problem that I am having in my game; it crashes. However, it only does this when my Sim is riding a horse. I am not certain when this happened, nor do I know for a fact if it first occurred with the installation of the new patch. I am, however, almost certain that this is when the problem occurred.

    The first time I noticed the problem was yesterday. I had finished making a very nice farm house and stall for my sim and her horse. My game had been running a bit slow, so I cleared out my Cache and ran the game. When my sim went for a ride on the horse, it ran extremely fast. The best way I can describe it is it ran as though it were in the fastest speed (speed 4), but the game was in normal speed. My sim then rode the horse to the racing stable to enter it into a race. When she tried to enter the horse into the race the game froze.

    I had been playing the game for a couple of house, building the house and setting everything up, and I had not saved the game. When I restarted the game, I rebuilt the farm house and tried it again. The game continued to crash at the horse race in Appaloosa Plains. Today, after a good night's sleep, I decided not to build the house, but the just let the horse and rider run, and quite possibly enter into the race. This time I did not enter the horse into the race, but instead I had the horse to buck the rider. Just as the horse began to back up, the game froze. This must be note that each time the horse appeared to be running in super fast motion, but the game was in normal speed.

    At this moment, I am updating my graphic card, and according to "Systems Requirement Lab's Can You Run It" My specs surpass what is needed to run The Sims 3, and I have never had this continuous problem before.

    Below is a list of my specs. I apologize that they go on, but I am not certain what specific information is needed. I know that a few might suggest that my video card is not that reliable (NiVida GeForce 8400 GS) but I am very happy with the video card, and as I have mentioned, I am currently updating the graphic card.


    ------------------
    System Information
    ------------------
    Time of this report: 12/22/2011, 22:34:12
    Machine name: MAGGIE-PC
    Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
    Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 10/16/09 16:59:13 Ver: 08.00.12
    Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.0GHz
    Memory: 4096MB RAM
    Available OS Memory: 4096MB RAM
    Page File: 2243MB used, 5944MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: 120 DPI (125 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce 8400 GS
    Manufacturer: NVIDIA
    Chip type: GeForce 8400 GS
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_06E4&SUBSYS_C7253842&REV_A1
    Display Memory: 2287 MB
    Dedicated Memory: 495 MB
    Shared Memory: 1791 MB
    Current Mode: 1280 x 768 (32 bit) (85Hz)
    Monitor Name: Generic Non-PnP Monitor
    Monitor Model: unknown
    Monitor Id:
    Native Mode: unknown
    Output Type: HD15
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 8.17.0012.8562 (English)
    Driver Version: 8.17.12.8562
    DDI Version: 10
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 10/15/2011 03:53:00, 15693120 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-45A4-11CF-807A-29E71FC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x06E4
    SubSys ID: 0xC7253842
    Revision ID: 0x00A1
    Driver Strong Name: oem11.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.8562:pci\ven_10de&dev_06e4
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (High Definition Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_104383B7&REV_1000
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 11/20/2010 05:44:23, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_104383B7&REV_1000
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 11/20/2010 05:44:23, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (High Definition Audio Device)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/20/2010 05:44:23, 350208 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line In (High Definition Audio Device)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/20/2010 05:44:23, 350208 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Microphone (High Definition Audio Device)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/20/2010 05:44:23, 350208 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x27CB
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x413C, 0x2003
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x1C4F, 0x0003
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 82.6 GB
    Total Space: 152.5 GB
    File System: NTFS
    Model: WDC WD1600AAJS-08L7A0 ATA Device

    Drive: D:
    Model: TSSTcorp DVD+-RW TS-H553A ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
    Device ID: PCI\VEN_8086&DEV_27DF&SUBSYS_81791043&REV_01\3&11583659&0&F9
    Driver: n/a

    Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
    Device ID: PCI\VEN_8086&DEV_27C9&SUBSYS_81791043&REV_01\3&11583659&0&E9
    Driver: n/a

    Name: Intel(R) 82801G (ICH7 Family) SMBus Controller - 27DA
    Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_81791043&REV_01\3&11583659&0&FB
    Driver: n/a

    Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
    Device ID: PCI\VEN_8086&DEV_27C8&SUBSYS_81791043&REV_01\3&11583659&0&E8
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_83B71043&REV_01\3&11583659&0&D8
    Driver: n/a

    Name: Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
    Device ID: PCI\VEN_8086&DEV_27C0&SUBSYS_81791043&REV_01\3&11583659&0&FA
    Driver: n/a

    Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D2
    Device ID: PCI\VEN_8086&DEV_27D2&SUBSYS_81791043&REV_01\3&11583659&0&E1
    Driver: n/a

    Name: Intel(R) 82801GB/GR (ICH7 Family) LPC Interface Controller - 27B8
    Device ID: PCI\VEN_8086&DEV_27B8&SUBSYS_81791043&REV_01\3&11583659&0&F8
    Driver: n/a

    Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0
    Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_81791043&REV_01\3&11583659&0&E0
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_81791043&REV_E1\3&11583659&0&F0
    Driver: n/a

    Name: Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
    Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_81791043&REV_01\3&11583659&0&EF
    Driver: n/a

    Name: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
    Device ID: PCI\VEN_1969&DEV_1026&SUBSYS_831C1043&REV_B0\4&3AA6353D&0&00E1
    Driver: n/a

    Name: Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
    Device ID: PCI\VEN_8086&DEV_29C1&SUBSYS_82B01043&REV_10\3&11583659&0&08
    Driver: n/a

    Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
    Device ID: PCI\VEN_8086&DEV_27CB&SUBSYS_81791043&REV_01\3&11583659&0&EB
    Driver: n/a

    Name: Intel(R) G33/G31/P35/P31 Express Chipset Processor to I/O Controller - 29C0
    Device ID: PCI\VEN_8086&DEV_29C0&SUBSYS_82B01043&REV_10\3&11583659&0&00
    Driver: n/a

    Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
    Device ID: PCI\VEN_8086&DEV_27CA&SUBSYS_81791043&REV_01\3&11583659&0&EA
    Driver: n/a

    Name: NVIDIA GeForce 8400 GS
    Device ID: PCI\VEN_10DE&DEV_06E4&SUBSYS_C7253842&REV_A1\4&2254C66F&0&0008
    Driver: n/a
     
  2. BottleSheep

    BottleSheep

    Joined:
    Dec 28, 2011
    Messages:
    8
    Report this to EA. Also try checking if you really got the latest drivers. Only download drivers from their website. Your system is fine, it could run The Sims 3, might experience some logging, but the crash is pretty strange. Also try updating the game through the Sims game launcher. Hope this helps!
     
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