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The system cannot find the file specified.

Discussion in 'Hardware' started by JohnN2, Jun 22, 2017.

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  1. JohnN2

    JohnN2 Thread Starter

    Joined:
    Jun 22, 2017
    Messages:
    2
    Hi all,

    I have a hard drive which I pulled from my previous Dell Thinkcentre M93P desktop, because it's probably broken and not able to start the operating system, and I wanted to retrieve all the important files in there. However, after I hook it up to another computer, and I put in the correct recovery key to decrypt BitLocker, it just loaded for 10 minutes and pop up a message saying "An error occurred, The system cannot find the file specified", and the drive just disconnected from the PC.

    error.jpg

    Do you guys have any clue about it?

    Thank you very much.

    John
     
  2. DavisMcCarn

    DavisMcCarn

    Joined:
    Aug 17, 2005
    Messages:
    1,102
    That drive is almost undoubtedly failing and you have to decide if the data is worth it; but, if it is:
    Get another, same size drive.
    Hook them both up to a working PC.
    Clone (photocopy) the failing drive to the replacement (be very careful to choose the right drives and you need to copy the device or a full sector by sector copy (depends on the software))
    Remove the failing drive.
    Reboot and see what happens on the copy.
    I confirmed that physically copying a bitlocker encrypted drive leaves the second drive openable with bitlocker.
    For cloning: http://www.techrepublic.com/blog/five-apps/five-free-and-reliable-cloning-tools/
     
  3. JohnN2

    JohnN2 Thread Starter

    Joined:
    Jun 22, 2017
    Messages:
    2
    I appreciate your input Mr. McCarn, as a new IT guy I have learned a lot about data recovery this time even though I failed to save it. I have already sent the hard drive to a data recovery shop because I have no other options. Thank you all for replying.
     
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