The thing is running slow as molasses

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suephilmcb

Thread Starter
Joined
Dec 4, 2004
Messages
24
Hi,
I am a newbie & this site has been great.
My computer has been running real slow lately. Today while I was in outlook express the computer just turned off. When I turned it back on it came up ok but slowly. I ran hijack this and copied the log. Here it is.
Thanks,
Susan
Logfile of HijackThis v1.98.2
Scan saved at 5:08:56 PM, on 6/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\APVXDWIN.EXE
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\o97\Office\MSOFFICE.EXE
C:\o97\Office\OSA.EXE
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\WebProxy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\q\My Documents\hijackthis\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\main\acro5\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\APVXDWIN.EXE" /s
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Startup: Microsoft Office Shortcut Bar.lnk = C:\o97\Office\MSOFFICE.EXE
O4 - Startup: Office Startup.lnk = C:\o97\Office\OSA.EXE
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: PowerReg Scheduler.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{87F0533C-2B9A-4682-924D-45A9FDDEB468}: NameServer = 24.92.226.13,24.92.226.173
O17 - HKLM\System\CS1\Services\Tcpip\..\{87F0533C-2B9A-4682-924D-45A9FDDEB468}: NameServer = 24.92.226.13,24.92.226.173
O17 - HKLM\System\CS2\Services\Tcpip\..\{87F0533C-2B9A-4682-924D-45A9FDDEB468}: NameServer = 24.92.226.13,24.92.226.173
 

suephilmcb

Thread Starter
Joined
Dec 4, 2004
Messages
24
Here's the log file with the updated version of hijackthis.
Thanks,
Susan
Logfile of HijackThis v1.99.1
Scan saved at 9:54:09 PM, on 6/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\APVXDWIN.EXE
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\o97\Office\MSOFFICE.EXE
C:\o97\Office\OSA.EXE
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\WebProxy.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\main\acro5\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\APVXDWIN.EXE" /s
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - Startup: Microsoft Office Shortcut Bar.lnk = C:\o97\Office\MSOFFICE.EXE
O4 - Startup: Office Startup.lnk = C:\o97\Office\OSA.EXE
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: PowerReg Scheduler.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{87F0533C-2B9A-4682-924D-45A9FDDEB468}: NameServer = 24.92.226.13,24.92.226.173
O17 - HKLM\System\CS1\Services\Tcpip\..\{87F0533C-2B9A-4682-924D-45A9FDDEB468}: NameServer = 24.92.226.13,24.92.226.173
O17 - HKLM\System\CS2\Services\Tcpip\..\{87F0533C-2B9A-4682-924D-45A9FDDEB468}: NameServer = 24.92.226.13,24.92.226.173
O23 - Service: IomegaAccess - Unknown owner - C:\WINDOWS\System32\iomegaaccess.exe (file missing)
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
 

Cheeseball81

Retired Moderator
Joined
Mar 3, 2004
Messages
84,315
Don't see any malware, but some programs that could be eating up resources.

With IE closed, run Hijack This again.
Put a checkmark on these entries and hit "fix checked":

O4 - Startup: Microsoft Office Shortcut Bar.lnk = C:\o97\Office\MSOFFICE.EXE

O4 - Startup: Office Startup.lnk = C:\o97\Office\OSA.EXE

O4 - Startup: PowerReg Scheduler V3.exe

O4 - Startup: PowerReg Scheduler.exe


Boot into Safe Mode (start tapping the F8 key at Startup, before the Windows logo screen)

Navigate to the C:\Windows\Temp folder.
Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box.
The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options.
On the General tab under "Temporary Internet Files" Click "Delete Files".
Put a check by "Delete Offline Content" and click OK.
Click on the Programs tab then click the "Reset Web Settings" button.
Click Apply then OK.

Empty the Recycle Bin.

Reboot, post a new log.
 

sy2

Joined
Mar 24, 2005
Messages
2,845
This is also a good program for cleaning out temp files and other crap that tends to accumulate on your computer:

CCleaner
 
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