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The User Profile Service failed the logon. User Profile cannot be loaded

Discussion in 'Windows Vista' started by NJMom130, Dec 12, 2014.

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  1. NJMom130

    NJMom130 Thread Starter

    Joined:
    Apr 25, 2003
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    I have a Dell laptop that has Windows Vista. Received the below message after I typed in my password for the adminstrator account

    The User Profile Service failed the logon. User Profile cannot be loaded

    I went into Safe Mode and was able to get to the desktop of the laptop. I attempted to go to administrative tools to try and add a new user account but I don't see an option for that.

    Any suggestions would be greatly appreciated.

    thanks

    Nancy
     
  2. TerryNet

    TerryNet Moderator

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