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The User Profile Service failed the logon. User Profile cannot be loaded

1K views 1 reply 2 participants last post by  TerryNet 
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I have a Dell laptop that has Windows Vista. Received the below message after I typed in my password for the adminstrator account

The User Profile Service failed the logon. User Profile cannot be loaded

I went into Safe Mode and was able to get to the desktop of the laptop. I attempted to go to administrative tools to try and add a new user account but I don't see an option for that.

Any suggestions would be greatly appreciated.

thanks

Nancy
 
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