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The User Profile Service failed the logon. User Profile cannot be loaded

Discussion in 'Windows Vista' started by Th3KaNgSt3R, Aug 28, 2009.

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  1. Th3KaNgSt3R

    Th3KaNgSt3R Thread Starter

    Joined:
    Jun 12, 2009
    Messages:
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    I have a very bad problem with my PC. It started yesterday and the vista system repair came up and scanned my computer. When it finished I clicked finish and my PC restarted then it did it again..and again...and again.
    Then I went into safe mode and virus scanned everything but came up with nothing. So I restarted my PC and it said The user profile service failed the logon. User profile cannot be loaded. So I clicked ok then my user account came up somehow. I clicked it and it took me to desktop except that half of my programs were gone and like nothing worked, all my documents, downloads, pictures were all gone. I can't do anything on that computer, can anyone help please??(I have googled it but none of the solutions work so I want to find an answer specific to my problem)
     
  2. Mumbodog

    Mumbodog

    Joined:
    Oct 3, 2007
    Messages:
    7,891
    Most likely it is loading a temporary profile.

    First try a system restore to see if can recover the user profile.
    http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/

    If system restore fails to load while in windows or you get errors, try it from the recovery environment http://www.bleepingcomputer.com/tutorials/tutorial142.html


    Here is another solution to try if SR fails to work for you, it shows you how to create a new user account, then log into the new account and copy your old profile over to the new account. This article is for XP but the process is the same for Vista. See "Moving to a new user profile"

    http://www.lockergnome.com/it/2004/12/15/get-it-done-recover-a-damaged-windows-xp-user-profile/
     
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