there are no active mixers available

hi my computer has stopped expressing sound and i'm not sure why, volume control seems to have disapeared and when i tried to access it through control panel it gave me an error message reading "There are no active mixer devices available". I am using microsoft windows xp, can anyone possibly help me? much appreciated.

 

does anybody know what the problem is and what i must do? thanks (Y)

 

Can you give us some more details on the computer hardware? Such as model numbers, motherboard, sound card model, etc.

It seems like there's a conflict with drivers, and you need to reinstall them. Tell us some more specifics and we can help you.

 

i have a ASUS P4V8X motherboard

 

Hello can you tell me what sound card you are using please ??

 

Go into device manager, uninstall the audio mixer. reboot computer, Windows should find it and reinstall it. Post back if that doesn't work.
vicks

 

By any chance have you a Realtex ac97 listed under sounds and audio tabs

 

i think my motherboard has an inbuilt sound card, if that is possible :S i can't find the audio mixers in device manager, however i have found that "multimedia audio controller" has a yellow exclaimation mark next to it, as does another unkown device under the "sound, video and game controllers" tab. No Realtex ac97 is not listed under either sound or audio tabs.

 

can someone please help me out? thanks (Y)

 

Check your Windows Audio Service.

The issue you are describing sounds exactly like what happens when the windows audio service gets stopped.

To restart it
Start--> Run --> Services.msc
Scroll down the list until you find the one named "Windows Audio"
Check its status, it should be listed as "started" and check startup which should be listed as "Automatic"

If either of these are wrong, double click the service to launch the property window... From there its pretty user intuitive (click button Start to start service or open startup type pulldown menu to select automatic). Click apply the ok when you finish editing the service properties

 

The status was already listed as "started" and startup was listed as "Automatic". Does anyone have any other ideas of what the problem could be and how i could solve it?

 

try rolling back driver

 

sorry i am a beginner with computers, how do i go about that?

 

right click mycomputer/properties/hardware/device manager/your sound device/properties/driver/rollback