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There may be a problem with your Domain Name Server (DNS) configuration

Discussion in 'Networking' started by aslm16, Oct 23, 2010.

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  1. aslm16

    aslm16 Thread Starter

    Joined:
    Oct 23, 2010
    Messages:
    2
    Hello,

    I'm having troubles with my internet, I can connect to the network. It say's 'local only' and there's a big red X leading to the internet symbol. The signal strength is excellent and my mother who also uses the same wireless connection for her netbook is able to use the internet whereas I can't.

    My internet was working fine yesterday and now it's just stopped, I have tried all sorts, making sure all the wires are connected and everything but still no luck. My laptop is an inspiron 1545 and runs on windows vista.

    When I click on the diagnose button it comes up with the following message:

    There may be a problem with your Domain Name Server (DNS). Window's failed to find the well known host "www.microsoft.com" using DNS. The server may be down.

    Please help, I have no clue what to do, I'm no expert at computers and I really need to get my coursework done.

    Thanks in advance.
     
  2. TerryNet

    TerryNet Terry Moderator

    Joined:
    Mar 23, 2005
    Messages:
    69,556
    Please try to connect by both ethernet and wireless and show ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  3. aslm16

    aslm16 Thread Starter

    Joined:
    Oct 23, 2010
    Messages:
    2
    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.
    C:\Users\1545User>IPCONFIG/ALL
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : 1545User-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter Local Area Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : uk.banctec.eu
    Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
    Controller
    Physical Address. . . . . . . . . : 00-25-64-51-FE-57
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Wireless LAN adapter Wireless Network Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
    Physical Address. . . . . . . . . : 00-26-5E-45-6F-AF
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::399b:15d:e01c:c730%10(Preferred)
    IPv4 Address. . . . . . . . . . . : 90.0.0.2(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 23 October 2010 20:03:26
    Lease Expires . . . . . . . . . . : 24 October 2010 19:03:09
    Default Gateway . . . . . . . . . : 90.0.0.1
    DHCP Server . . . . . . . . . . . : 90.0.0.1
    DHCPv6 IAID . . . . . . . . . . . : 218112607
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-34-26-E2-00-22-5F-49-04-DB
    DNS Servers . . . . . . . . . . . : 90.0.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter Local Area Connection* 6:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{67CCB221-D2E9-460B-9491-740B36D53
    719}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 7:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 11:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2002:5a00:2::5a00:2(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 90.0.0.1
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Tunnel adapter Local Area Connection* 12:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 13:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 16:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.uk.banctec.eu
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    C:\Users\1545User>
     
  4. TerryNet

    TerryNet Terry Moderator

    Joined:
    Mar 23, 2005
    Messages:
    69,556
    Some very puzzling aspects to that. Please describe your network--brand and model of modem and router, any other networking devices, etc. Are you using WinProxy on a computer?

    The Media disconnected for the ethernet implies a defect with the NIC, the cable, or whatever is at the other end of the cable.
     
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