There might be a problem with one or more network adapters.. Virus?

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Farley93

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Joined
Apr 14, 2010
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4
Hi,
I have a problem with my laptop which I suspect is a virus.

A couple of days ago I could hear pop up's and pop up music coming out of my computer when I wasnt even using the internet and there clearly wasnt any pop ups their, but that was only the first bit, later on that day when ever I clicked on any of my icons on my desktop they all came up with a bx saying something like "Windows could not open this file.. open with.." and the only option was internet explorer.

So I restarted my laptop and when I came back on my laptop couldnt connect to the internet, even though it had full strengh it had the 'X' through the connection icon.

when I diagnose and repair it says.. "There might be a problem with one or more network adapters on this computer" and my 3 options are..



- "The network adapter "Marvell Yukon 88E8055 PCI-E GIGABIT Ethernet Controller is experiencing driver or hardware related issues"

- "Make sure your internet Protocol bindings are correct"

- "Windows can only diagnose one wireless network problem at a time"



So far Ive only tried:
System restore, but now it wont let me go back further than this morning (If anyone knows how to find my older checkpoints this may help)

I have been trying to solve this problem for 6 hours now and with no luck this is my last hope to get it working again, so If I need to provide any more information I'll be happy to, cheers :)
 
Joined
Jan 28, 2001
Messages
6,523
Hi:I would:
Run your antivirus/spyware app,just to eliminate the infection possibility.
Is this an ethernet or the wirless connection that is the problem ?
Then from the problem pc let's see
Hold the Windows key and press R, then type CMD then press Enter to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

Then take a look at adapter status in device manager:
Let’s take a look at the status of the network adapters

Device manager:

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.
1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?
4. should be enabled and working properly.
5. If error code,what is it ?
 

Farley93

Thread Starter
Joined
Apr 14, 2010
Messages
4
cheers for the reply, I scanned my computer and it found no viruses.
Im on a wireless connection and here are the results..

Host name......................... :Lewis
Primary Dns Suffix............. : Hybrid
IP routing Enabled.............. : No
WINS Proxy Enabled........... : No


1:
Bluetooth Device (personal area network) #3
Bluetooth Device (RFCOMM Protocol TDI) #3
Intel(R) WiFi Link 5100 AGN
Marvell Yukon 88E8055 PCI-Gigabit Ethernet Controller

2: Nope, no X's
3: Nope
4: ?
5: There are no errors apparently.

cheers,
 

Farley93

Thread Starter
Joined
Apr 14, 2010
Messages
4
sorry didnt see it all,,


Windows IP Configuration

Host Name: ................... : Lewis
Primary Dns Suffix ......... :
Node Type .................... : Hybrid
IP Routing Enabled ........ : No
WINS Proxy Enabled ...... : No

C:\Users\Leiw>
 
Joined
Jan 28, 2001
Messages
6,523
Still not complete
Here is how it should look.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\ron carolla>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : carollalaptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-1B-77-CD-C2-16
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.1.254
Lease Obtained. . . . . . . . . . : Wednesday, April 14, 2010 5:53:34 AM

Lease Expires . . . . . . . . . . : Thursday, April 15, 2010 5:53:34 AM

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
Physical Address. . . . . . . . . : 00-1B-24-8C-31-41

C:\Documents and Settings\ron carolla>
 

Farley93

Thread Starter
Joined
Apr 14, 2010
Messages
4
the laptop im currently on shows all of that but the one which needs fixing only shows the first 5 bits, this may be the problem :/
 
Joined
Jan 28, 2001
Messages
6,523
So your ipconfig /all shows no data below the wins proxy entry?Perhaps on another screen page ?
This is going to be difficult without that data.
But:
Device manager:
Let’s take a look at the status of the network adapters

Device manager:

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.
1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?
4. should be enabled and working properly.
5. If error code,what is it ?
One other things,and this may not be it,but make sure your userid logon is at administrator level.
 
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