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This copy of windows is not genuine

Discussion in 'Windows 10' started by pookie2017, Feb 16, 2018.

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  1. pookie2017

    pookie2017 Thread Starter

    Joined:
    Dec 23, 2017
    Messages:
    22
    Old computer that was upgraded to Windows 10 recently started displaying this. It is genuine. How do I fix this? Thanks!
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor

    Joined:
    Jan 14, 2010
    Messages:
    20,581
    Send please a copy and paste of the info in the white box when you run this - our system information utility
    https://static.techguy.org/download/SysInfo.exe

    If the computer is branded also post the make and full model
    What OS was it upgraded from and approximately when
     
  3. PopinArt

    PopinArt Account Closed

    Joined:
    Feb 5, 2018
    Messages:
    263
    Did you try to Activate it over internet?
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,022
    First Name:
    Frank
    pookie2017:

    If you want any help from us, please reply to the instructions and questions in post #2.

    If you've resolved the non-genuine problem, please advise us.

    --------------------------------------------------------------
     
  5. Macboatmaster

    Macboatmaster Trusted Advisor

    Joined:
    Jan 14, 2010
    Messages:
    20,581
    pookie2017
    You have I believe seen my reply
    May we receive a response from you please
     
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