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Solved "This site can't be reached-ERR_CONNECTION_REFUSED"

Discussion in 'Networking' started by Sonicstefan1991, Oct 4, 2019.

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  1. Sonicstefan1991

    Sonicstefan1991 Thread Starter

    Joined:
    Jan 24, 2018
    Messages:
    37
    First Name:
    Stefan
    I have a Windows 7 computer. I mainly use Google Chrome and Firefox as my browsers.
    I am trying to access a website called www.easeus.com, but I am getting this blank page with the message "This site can't be reached-ERR_CONNECTION_REFUSED". I know it has something to do with my computer as it isn't my Internet Service Provider, because I can get into www.easeus.com with no problem on my iPhone, and where this problem is happening on all the browsers that I have tried on my PC, like Google Chrome, Firefox, Opera and Internet Explorer.

    The things I have already tried before are...

    1. I cleared my browsing data, like "browsing history", "download history", "cached images and files", and "cookie and other site data".
    2. I have used the command prompt and clicked "Run as administrator" to reset the IP and also flush the DNS like "ipconfig /all" and the rest of the instructions, and restarted my PC.
    3. I made sure the "Automatically detect settings" box is checked and the "Use a proxy server for your LAN" box has been left unchecked
    4. I have used "services.msc" and restarted DNS Client
    5. I went on "Internet Protocol Version 4 (TCP/IPv4) Properties" and selected "Use the following DNS server addresses" and added on "Preferred DNS server" 8.8.8.8, and "Alternate DNS server" 8.8.4.4, and checked the "Validate settings upon exit" box.
    6. I have used my VPN.
    7. And I have also temporarily disabled my Norton Security, like my Firewall and Auto-protect.

    But the last thing that I did try and found what the problem was, is where I clicked on Troubleshoot problems, I clicked on "I'm trying to reach a specific website or folder on a network", next I put down www.easeus.com, then it found a problem on the Windows Network Diagnostics that said, "The remote device or resource won't accept the connection".

    Is there anything I can do to solve this?
     
    Last edited: Oct 5, 2019
  2. managed

    managed Trusted Advisor Spam Fighter

    Joined:
    May 24, 2003
    Messages:
    12,359
    First Name:
    Allan
    You're easeus.com links work for me. If they still don't work for you try clicking on this link instead :- https://www.easeus.com
     
  3. SeanLaurence

    SeanLaurence

    Joined:
    Sep 6, 2019
    Messages:
    384
    First Name:
    Sean
    Check that your time and date are correct on your PC.
    Scan for malware - I recommend starting with ADWCleaner - It is free and fast. Let it quarantine everything it finds & reboot
     
  4. Sonicstefan1991

    Sonicstefan1991 Thread Starter

    Joined:
    Jan 24, 2018
    Messages:
    37
    First Name:
    Stefan
    Tried that. That didn't make any difference.
     
  5. Sonicstefan1991

    Sonicstefan1991 Thread Starter

    Joined:
    Jan 24, 2018
    Messages:
    37
    First Name:
    Stefan
    That is still the same.
     
  6. managed

    managed Trusted Advisor Spam Fighter

    Joined:
    May 24, 2003
    Messages:
    12,359
    First Name:
    Allan
    Try changing the DNS addresses in the Router to those Google ones, 8.8.8.8/4
    Make a note of them first so you can change them back if necessary.
     
  7. SeanLaurence

    SeanLaurence

    Joined:
    Sep 6, 2019
    Messages:
    384
    First Name:
    Sean
    What is "that"?
    Did you confirm the time and date are correct? They have to be accurate for the SSL (encrypted) connection to work to that website.
    Can you post the log file from your ADWCleaner scan? - C:\AdwCleaner\Logs\AdwCleaner[*].txt
    Did you let the adwcleaner do the basic repair?
    Another fun tool you can try is this:
    https://wureset.com/downloads.php
    It is essentially a menu allowing you to apply a bunch of standard windows fixes.
     
    Last edited: Oct 5, 2019
  8. Sonicstefan1991

    Sonicstefan1991 Thread Starter

    Joined:
    Jan 24, 2018
    Messages:
    37
    First Name:
    Stefan
    I have added on the "Preferred DNS server" 8.8.8.8, and "Alternate DNS server" 8.8.4.4, and checked the "Validate settings upon exit" box before, but it said "Troubleshooting couldn't identify the problem".
     
  9. Sonicstefan1991

    Sonicstefan1991 Thread Starter

    Joined:
    Jan 24, 2018
    Messages:
    37
    First Name:
    Stefan
    Here you go. Here is this one entitled [00]

    # -------------------------------
    # Malwarebytes AdwCleaner 7.4.1.0
    # -------------------------------
    # Build: 09-05-2019
    # Database: 2019-08-27.1 (Local)
    # Support: https://www.malwarebytes.com/support
    #
    # -------------------------------
    # Mode: Scan
    # -------------------------------
    # Start: 10-05-2019
    # Duration: 00:00:18
    # OS: Windows 7 Home Premium
    # Scanned: 35522
    # Detected: 78


    ***** [ Services ] *****

    No malicious services found.

    ***** [ Folders ] *****

    Adware.Linkury C:\ProgramData\Logic Cramble
    Adware.Linkury C:\ProgramData\Quoteexs
    Adware.Zpevdo C:\Users\Stefan\AppData\Roaming\Snetchball
    PUP.Adware.Heuristic C:\Users\Stefan\AppData\Local\29719
    PUP.Optional.AdvancedSystemCare C:\Program Files (x86)\Common Files\IObit\Advanced SystemCare
    PUP.Optional.AdvancedSystemCare C:\Program Files (x86)\Common Files\IObit\Advanced SystemCare V8
    PUP.Optional.AdvancedSystemCare C:\ProgramData\IObit\Advanced SystemCare
    PUP.Optional.AdvancedSystemCare C:\ProgramData\IObit\Advanced SystemCare V8
    PUP.Optional.AdvancedSystemCare C:\Users\Stefan\AppData\LocalLow\IObit\Advanced SystemCare V8
    PUP.Optional.AdvancedSystemCare C:\Users\Stefan\AppData\Roaming\IObit\Advanced SystemCare
    PUP.Optional.AdvancedSystemCare C:\Users\Stefan\AppData\Roaming\IObit\Advanced SystemCare V7
    PUP.Optional.AdvancedSystemCare C:\Users\Stefan\AppData\Roaming\IObit\Advanced SystemCare V8
    PUP.Optional.AnonymizerGadget C:\Users\Stefan\AppData\Roaming\AGData
    PUP.Optional.BitCoinMiner C:\Users\Stefan\AppData\Roaming\CloudCTL
    PUP.Optional.DriverBooster C:\ProgramData\IOBIT\Driver Booster
    PUP.Optional.DriverBooster C:\Users\Stefan\AppData\Roaming\IOBIT\Driver Booster
    PUP.Optional.Legacy C:\ProgramData\CloudPrinter
    PUP.Optional.Legacy C:\Users\Stefan\AppData\Roaming\ProgSense
    PUP.Optional.Legacy C:\Windows\System32\config\systemprofile\AppData\Local\WebBar
    PUP.Optional.MarginTrade C:\Program Files (x86)\Margin Trade
    PUP.Optional.MarginTrade C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MarginTrade
    PUP.Optional.SoftUpgrade C:\Program Files (x86)\SoftUpgrade
    PUP.Optional.SpyHunter C:\Program Files\Enigma Software Group
    PUP.Optional.SpyHunter C:\sh4ldr
    PUP.Optional.SystemHealer C:\ProgramData\55e0cb0e-c21b-4f2d-ac71-2f3455b1b89f
    PUP.Optional.SystemHealer C:\Users\Stefan\AppData\Roaming\SystemHealer
    Trojan.Agent C:\Program Files (x86)\InlogOptimizer
    Trojan.Agent C:\Users\Stefan\AppData\Roaming\infoSiw

    ***** [ Files ] *****

    PUP.Optional.Legacy C:\Users\Stefan\AppData\Local\Main.dat
    PUP.Optional.Legacy C:\Users\Stefan\Favorites\?????? ? ?????????.url
    PUP.Optional.Legacy C:\Users\Stefan\appdata\local\installationconfiguration.xml
    PUP.Optional.Mail.Ru C:\Users\Stefan\Favorites\Mail.Ru.url
    PUP.Optional.Restoro C:\Users\Stefan\AppData\Local\Temp\restoro-setup.log
    PUP.Optional.Restoro C:\Windows\restoro.ini
    PUP.Optional.Webitar C:\Windows\System32\drivers\MSFT_KERNEL_WEBINSTR_01009.WDF
    PUP.Optional.YesSearches C:\Windows\SysWOW64\findit.xml

    ***** [ DLL ] *****

    No malicious DLLs found.

    ***** [ WMI ] *****

    No malicious WMI found.

    ***** [ Shortcuts ] *****

    No malicious shortcuts found.

    ***** [ Tasks ] *****

    No malicious tasks found.

    ***** [ Registry ] *****

    Adware.Zpevdo HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Snetchball
    Adware.Zpevdo HKCU\Software\Snetchball
    PUP.Optional.AdvancedSystemCare HKLM\Software\Wow6432Node\IOBIT\ASC
    PUP.Optional.Conduit HKCU\Software\Microsoft\Internet Explorer\Main|Start Page
    PUP.Optional.Conduit HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
    PUP.Optional.InterStat HKCU\Software\Interstatnogui
    PUP.Optional.Legacy HKCU\Software\Appscion
    PUP.Optional.Legacy HKCU\Software\Classes\Applications\interstatnogui.exe
    PUP.Optional.Legacy HKCU\Software\ProgSense
    PUP.Optional.Legacy HKCU\Software\Yahoo\Companion
    PUP.Optional.Legacy HKLM\Software\Classes\Interface\{3408AC0D-510E-4808-8F7B-6B70B1F88534}
    PUP.Optional.Legacy HKLM\Software\Classes\TypeLib\{DCABB943-792E-44C4-9029-ECBEE6265AF9}
    PUP.Optional.Legacy HKLM\Software\Wow6432Node\\Classes\Interface\{3408AC0D-510E-4808-8F7B-6B70B1F88534}
    PUP.Optional.Legacy HKLM\Software\Wow6432Node\\Classes\TypeLib\{DCABB943-792E-44C4-9029-ECBEE6265AF9}
    PUP.Optional.Legacy HKLM\Software\Wow6432Node\\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4250488A-CB24-0893-C066-B1AEA57BCFF2}
    PUP.Optional.Legacy HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
    PUP.Optional.Restoro HKCU\Software\Local AppWizard-Generated Applications\Restoro
    PUP.Optional.Restoro HKLM\Software\Classes\CLSID\{AE198C69-7358-4856-9029-F4C0FAD524C1}
    PUP.Optional.Restoro HKLM\Software\Classes\CLSID\{BA827421-E282-479E-AE60-34796877B8AE}
    PUP.Optional.SoftwareUpdater HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96}
    PUP.Optional.SystemHealer HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{825C4560-C400-4F86-A33E-C990CC6A1F92}
    PUP.Optional.SystemHealer HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{7201AC23-028F-4925-9277-D8F3708C801A}
    PUP.Optional.SystemHealer HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{825C4560-C400-4F86-A33E-C990CC6A1F92}
    PUP.Optional.SystemHealer HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\System Healer Delayed
    PUP.Optional.SystemHealer HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\System Healer Monitor
    PUP.Optional.SystemHealer HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\SystemHealer_is1
    PUP.Optional.VkontakteMusicDownloader HKCU\Software\Vkontakte.dj
    PUP.Optional.WebCompanion HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\webcompanion.com

    ***** [ Chromium (and derivatives) ] *****

    PUP.Optional.Legacy Chrome Cleaner Pro

    ***** [ Chromium URLs ] *****

    Adware.SearchDimension Search Dimension
    Adware.SearchDimension Search Dimension
    PUP.Optional.Legacy WebSearch
    PUP.Optional.SmartSuggestor Web

    ***** [ Firefox (and derivatives) ] *****

    No malicious Firefox entries found.

    ***** [ Firefox URLs ] *****

    No malicious Firefox URLs found.

    ***** [ Preinstalled Software ] *****

    Preinstalled.VAIOControlCenter Folder C:\Program Files (x86)\SONY\VAIO CONTROL CENTER
    Preinstalled.VAIOGate Folder C:\Program Files\SONY\VAIO GATE
    Preinstalled.VAIOGate Registry HKLM\Software\Classes\CLSID\{6988D6F2-F24F-4732-8855-A39DB1AA1346}
    Preinstalled.VAIOGate Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{A7C30414-2382-4086-B0D6-01A88ABA21C3}
    Preinstalled.VAIOPowerManagement Folder C:\Program Files\SONY\VAIO POWER MANAGEMENT
    Preinstalled.VAIOPowerManagement Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{803E4FA5-A940-4420-B89D-A8BC2E160247}
    Preinstalled.VAIOPowerManagement Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{803E4FA5-A940-4420-B89D-A8BC2E160247}
    Preinstalled.VAIOSmartNetwork Folder C:\Program Files\SONY\VAIO SMART NETWORK
    Preinstalled.VAIOSmartNetwork Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{0899D75A-C2FC-42EA-A702-5B9A5F24EAD5}


    AdwCleaner_Debug.log - [17176 octets] - [05/10/2019 01:56:18]

    ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ##########






    And here is this one entitled [01]

    # -------------------------------
    # Malwarebytes AdwCleaner 7.4.1.0
    # -------------------------------
    # Build: 09-05-2019
    # Database: 2019-10-03.2 (Cloud)
    # Support: https://www.malwarebytes.com/support
    #
    # -------------------------------
    # Mode: Scan
    # -------------------------------
    # Start: 10-05-2019
    # Duration: 00:00:28
    # OS: Windows 7 Home Premium
    # Scanned: 35164
    # Detected: 94


    ***** [ Services ] *****

    No malicious services found.

    ***** [ Folders ] *****

    Adware.Linkury C:\ProgramData\Logic Cramble
    Adware.Linkury C:\ProgramData\Quoteexs
    Adware.NeoBar C:\Program Files (x86)\UcQggDBYU
    Adware.NeoBar C:\Program Files (x86)\WpeTuUuBfIE
    Adware.NeoBar C:\ProgramData\JybsKpYvyWLUEDVB
    Adware.Zpevdo C:\Users\Stefan\AppData\Roaming\Snetchball
    PUP.Adware.Heuristic C:\Users\Stefan\AppData\Local\29719
    PUP.Optional.AdvancedSystemCare C:\Program Files (x86)\Common Files\IObit\Advanced SystemCare
    PUP.Optional.AdvancedSystemCare C:\Program Files (x86)\Common Files\IObit\Advanced SystemCare V8
    PUP.Optional.AdvancedSystemCare C:\ProgramData\IObit\Advanced SystemCare
    PUP.Optional.AdvancedSystemCare C:\ProgramData\IObit\Advanced SystemCare V8
    PUP.Optional.AdvancedSystemCare C:\Users\Stefan\AppData\LocalLow\IObit\Advanced SystemCare V8
    PUP.Optional.AdvancedSystemCare C:\Users\Stefan\AppData\Roaming\IObit\Advanced SystemCare
    PUP.Optional.AdvancedSystemCare C:\Users\Stefan\AppData\Roaming\IObit\Advanced SystemCare V7
    PUP.Optional.AdvancedSystemCare C:\Users\Stefan\AppData\Roaming\IObit\Advanced SystemCare V8
    PUP.Optional.AnonymizerGadget C:\Users\Stefan\AppData\Roaming\AGData
    PUP.Optional.BitCoinMiner C:\Users\Stefan\AppData\Roaming\CloudCTL
    PUP.Optional.DriverBooster C:\ProgramData\IOBIT\Driver Booster
    PUP.Optional.DriverBooster C:\Users\Stefan\AppData\Roaming\IOBIT\Driver Booster
    PUP.Optional.Legacy C:\ProgramData\CloudPrinter
    PUP.Optional.Legacy C:\Users\Stefan\AppData\Roaming\ProgSense
    PUP.Optional.Legacy C:\Windows\System32\config\systemprofile\AppData\Local\WebBar
    PUP.Optional.MarginTrade C:\Program Files (x86)\Margin Trade
    PUP.Optional.MarginTrade C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MarginTrade
    PUP.Optional.SoftUpgrade C:\Program Files (x86)\SoftUpgrade
    PUP.Optional.SpyHunter C:\Program Files\Enigma Software Group
    PUP.Optional.SpyHunter C:\sh4ldr
    PUP.Optional.SystemHealer C:\ProgramData\55e0cb0e-c21b-4f2d-ac71-2f3455b1b89f
    PUP.Optional.SystemHealer C:\Users\Stefan\AppData\Roaming\SystemHealer
    Trojan.Agent C:\Program Files (x86)\InlogOptimizer
    Trojan.Agent C:\Users\Stefan\AppData\Roaming\infoSiw

    ***** [ Files ] *****

    PUP.Optional.Legacy C:\Users\Stefan\AppData\Local\Main.dat
    PUP.Optional.Legacy C:\Users\Stefan\Favorites\?????? ? ?????????.url
    PUP.Optional.Legacy C:\Users\Stefan\appdata\local\installationconfiguration.xml
    PUP.Optional.Mail.Ru C:\Users\Stefan\Favorites\Mail.Ru.url
    PUP.Optional.Reimage C:\Users\Stefan\Downloads\ReimageRepair.exe
    PUP.Optional.Reimage C:\Windows\Reimage.ini
    PUP.Optional.Restoro C:\Windows\restoro.ini
    PUP.Optional.Webitar C:\Windows\System32\drivers\MSFT_KERNEL_WEBINSTR_01009.WDF
    PUP.Optional.YesSearches C:\Windows\SysWOW64\findit.xml

    ***** [ DLL ] *****

    No malicious DLLs found.

    ***** [ WMI ] *****

    No malicious WMI found.

    ***** [ Shortcuts ] *****

    No malicious shortcuts found.

    ***** [ Tasks ] *****

    No malicious tasks found.

    ***** [ Registry ] *****

    Adware.Zpevdo HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Snetchball
    Adware.Zpevdo HKCU\Software\Snetchball
    PUP.Optional.AdvancedSystemCare HKLM\Software\Wow6432Node\IOBIT\ASC
    PUP.Optional.InterStat HKCU\Software\Interstatnogui
    PUP.Optional.Legacy HKCU\Software\Appscion
    PUP.Optional.Legacy HKCU\Software\Classes\Applications\interstatnogui.exe
    PUP.Optional.Legacy HKCU\Software\ProgSense
    PUP.Optional.Legacy HKCU\Software\Yahoo\Companion
    PUP.Optional.Legacy HKLM\SOFTWARE\Classes\AppID\REI_AxControl.DLL
    PUP.Optional.Legacy HKLM\Software\Classes\AppID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}
    PUP.Optional.Legacy HKLM\Software\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    PUP.Optional.Legacy HKLM\Software\Classes\CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}
    PUP.Optional.Legacy HKLM\Software\Classes\Interface\{3408AC0D-510E-4808-8F7B-6B70B1F88534}
    PUP.Optional.Legacy HKLM\Software\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
    PUP.Optional.Legacy HKLM\Software\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
    PUP.Optional.Legacy HKLM\Software\Classes\TypeLib\{DCABB943-792E-44C4-9029-ECBEE6265AF9}
    PUP.Optional.Legacy HKLM\Software\Wow6432Node\\Classes\AppID\REI_AxControl.DLL
    PUP.Optional.Legacy HKLM\Software\Wow6432Node\\Classes\AppID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}
    PUP.Optional.Legacy HKLM\Software\Wow6432Node\\Classes\Interface\{3408AC0D-510E-4808-8F7B-6B70B1F88534}
    PUP.Optional.Legacy HKLM\Software\Wow6432Node\\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
    PUP.Optional.Legacy HKLM\Software\Wow6432Node\\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
    PUP.Optional.Legacy HKLM\Software\Wow6432Node\\Classes\TypeLib\{DCABB943-792E-44C4-9029-ECBEE6265AF9}
    PUP.Optional.Legacy HKLM\Software\Wow6432Node\\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4250488A-CB24-0893-C066-B1AEA57BCFF2}
    PUP.Optional.Legacy HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
    PUP.Optional.Reimage HKCU\Software\Reimage
    PUP.Optional.Reimage HKLM\Software\Classes\REI_AxControl.ReiEngine
    PUP.Optional.Reimage HKLM\Software\Classes\REI_AxControl.ReiEngine.1
    PUP.Optional.Reimage HKLM\Software\Reimage
    PUP.Optional.Restoro HKCU\Software\Local AppWizard-Generated Applications\Restoro
    PUP.Optional.Restoro HKLM\Software\Classes\CLSID\{AE198C69-7358-4856-9029-F4C0FAD524C1}
    PUP.Optional.Restoro HKLM\Software\Classes\CLSID\{BA827421-E282-479E-AE60-34796877B8AE}
    PUP.Optional.SoftwareUpdater HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96}
    PUP.Optional.SystemHealer HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{825C4560-C400-4F86-A33E-C990CC6A1F92}
    PUP.Optional.SystemHealer HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{7201AC23-028F-4925-9277-D8F3708C801A}
    PUP.Optional.SystemHealer HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{825C4560-C400-4F86-A33E-C990CC6A1F92}
    PUP.Optional.SystemHealer HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\System Healer Delayed
    PUP.Optional.SystemHealer HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\System Healer Monitor
    PUP.Optional.SystemHealer HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\SystemHealer_is1
    PUP.Optional.VkontakteMusicDownloader HKCU\Software\Vkontakte.dj
    PUP.Optional.WebCompanion HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\webcompanion.com

    ***** [ Chromium (and derivatives) ] *****

    PUP.Optional.Legacy Chrome Cleaner Pro

    ***** [ Chromium URLs ] *****

    Adware.SearchDimension Search Dimension
    Adware.SearchDimension Search Dimension
    PUP.Optional.Legacy WebSearch
    PUP.Optional.SmartSuggestor Web

    ***** [ Firefox (and derivatives) ] *****

    No malicious Firefox entries found.

    ***** [ Firefox URLs ] *****

    No malicious Firefox URLs found.

    ***** [ Preinstalled Software ] *****

    Preinstalled.VAIOControlCenter Folder C:\Program Files (x86)\SONY\VAIO CONTROL CENTER
    Preinstalled.VAIOGate Folder C:\Program Files\SONY\VAIO GATE
    Preinstalled.VAIOGate Registry HKLM\Software\Classes\CLSID\{6988D6F2-F24F-4732-8855-A39DB1AA1346}
    Preinstalled.VAIOGate Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{A7C30414-2382-4086-B0D6-01A88ABA21C3}
    Preinstalled.VAIOPowerManagement Folder C:\Program Files\SONY\VAIO POWER MANAGEMENT
    Preinstalled.VAIOPowerManagement Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{803E4FA5-A940-4420-B89D-A8BC2E160247}
    Preinstalled.VAIOPowerManagement Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{803E4FA5-A940-4420-B89D-A8BC2E160247}
    Preinstalled.VAIOSmartNetwork Folder C:\Program Files\SONY\VAIO SMART NETWORK
    Preinstalled.VAIOSmartNetwork Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{0899D75A-C2FC-42EA-A702-5B9A5F24EAD5}


    AdwCleaner_Debug.log - [39962 octets] - [05/10/2019 01:56:18]
    AdwCleaner[S00].txt - [8233 octets] - [05/10/2019 01:56:52]

    ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S01].txt ##########
     
  10. SeanLaurence

    SeanLaurence

    Joined:
    Sep 6, 2019
    Messages:
    384
    First Name:
    Sean
    Those adwcleaner logs show today's date, and a whole lot of stuff needing to be cleaned up.
    Did you select all the items it found (the one checkbox at the top) and remove and quarantine everything? it does not look like you did.
    Try running it again, and re-run until if finds nothing. Also perform the basic repair.
     
    Last edited: Oct 5, 2019
  11. Sonicstefan1991

    Sonicstefan1991 Thread Starter

    Joined:
    Jan 24, 2018
    Messages:
    37
    First Name:
    Stefan
    # -------------------------------
    # Malwarebytes AdwCleaner 7.4.1.0
    # -------------------------------
    # Build: 09-05-2019
    # Database: 2019-10-03.2 (Cloud)
    # Support: https://www.malwarebytes.com/support
    #
    # -------------------------------
    # Mode: Clean
    # -------------------------------
    # Start: 10-06-2019
    # Duration: 00:00:16
    # OS: Windows 7 Home Premium
    # Cleaned: 85
    # Failed: 0


    ***** [ Services ] *****

    No malicious services cleaned.

    ***** [ Folders ] *****

    Deleted C:\Program Files (x86)\Common Files\IObit\Advanced SystemCare
    Deleted C:\Program Files (x86)\Common Files\IObit\Advanced SystemCare V8
    Deleted C:\Program Files (x86)\InlogOptimizer
    Deleted C:\Program Files (x86)\Margin Trade
    Deleted C:\Program Files (x86)\SoftUpgrade
    Deleted C:\Program Files (x86)\UcQggDBYU
    Deleted C:\Program Files (x86)\WpeTuUuBfIE
    Deleted C:\Program Files\Enigma Software Group
    Deleted C:\ProgramData\55e0cb0e-c21b-4f2d-ac71-2f3455b1b89f
    Deleted C:\ProgramData\CloudPrinter
    Deleted C:\ProgramData\IOBIT\Driver Booster
    Deleted C:\ProgramData\IObit\Advanced SystemCare
    Deleted C:\ProgramData\IObit\Advanced SystemCare V8
    Deleted C:\ProgramData\JybsKpYvyWLUEDVB
    Deleted C:\ProgramData\Logic Cramble
    Deleted C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MarginTrade
    Deleted C:\ProgramData\Quoteexs
    Deleted C:\Users\Stefan\AppData\LocalLow\IObit\Advanced SystemCare V8
    Deleted C:\Users\Stefan\AppData\Local\29719
    Deleted C:\Users\Stefan\AppData\Roaming\AGData
    Deleted C:\Users\Stefan\AppData\Roaming\CloudCTL
    Deleted C:\Users\Stefan\AppData\Roaming\IOBIT\Driver Booster
    Deleted C:\Users\Stefan\AppData\Roaming\IObit\Advanced SystemCare
    Deleted C:\Users\Stefan\AppData\Roaming\IObit\Advanced SystemCare V7
    Deleted C:\Users\Stefan\AppData\Roaming\IObit\Advanced SystemCare V8
    Deleted C:\Users\Stefan\AppData\Roaming\ProgSense
    Deleted C:\Users\Stefan\AppData\Roaming\Snetchball
    Deleted C:\Users\Stefan\AppData\Roaming\SystemHealer
    Deleted C:\Users\Stefan\AppData\Roaming\infoSiw
    Deleted C:\Windows\System32\config\systemprofile\AppData\Local\WebBar
    Deleted C:\sh4ldr

    ***** [ Files ] *****

    Deleted C:\Users\Stefan\AppData\Local\Main.dat
    Deleted C:\Users\Stefan\Downloads\ReimageRepair.exe
    Deleted C:\Users\Stefan\Favorites\Mail.Ru.url
    Deleted C:\Users\Stefan\Favorites\?????? ? ?????????.url
    Deleted C:\Users\Stefan\appdata\local\installationconfiguration.xml
    Deleted C:\Windows\Reimage.ini
    Deleted C:\Windows\SysWOW64\findit.xml
    Deleted C:\Windows\System32\drivers\MSFT_KERNEL_WEBINSTR_01009.WDF
    Deleted C:\Windows\restoro.ini

    ***** [ DLL ] *****

    No malicious DLLs cleaned.

    ***** [ WMI ] *****

    No malicious WMI cleaned.

    ***** [ Shortcuts ] *****

    No malicious shortcuts cleaned.

    ***** [ Tasks ] *****

    No malicious tasks cleaned.

    ***** [ Registry ] *****

    Deleted HKCU\Software\Appscion
    Deleted HKCU\Software\Classes\Applications\interstatnogui.exe
    Deleted HKCU\Software\Interstatnogui
    Deleted HKCU\Software\Local AppWizard-Generated Applications\Restoro
    Deleted HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\webcompanion.com
    Deleted HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Snetchball
    Deleted HKCU\Software\ProgSense
    Deleted HKCU\Software\Reimage
    Deleted HKCU\Software\Snetchball
    Deleted HKCU\Software\Vkontakte.dj
    Deleted HKCU\Software\Yahoo\Companion
    Deleted HKLM\SOFTWARE\Classes\AppID\REI_AxControl.DLL
    Deleted HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{825C4560-C400-4F86-A33E-C990CC6A1F92}
    Deleted HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{7201AC23-028F-4925-9277-D8F3708C801A}
    Deleted HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{825C4560-C400-4F86-A33E-C990CC6A1F92}
    Deleted HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\System Healer Delayed
    Deleted HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\System Healer Monitor
    Deleted HKLM\Software\Classes\AppID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}
    Deleted HKLM\Software\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    Deleted HKLM\Software\Classes\CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}
    Deleted HKLM\Software\Classes\CLSID\{AE198C69-7358-4856-9029-F4C0FAD524C1}
    Deleted HKLM\Software\Classes\CLSID\{BA827421-E282-479E-AE60-34796877B8AE}
    Deleted HKLM\Software\Classes\Interface\{3408AC0D-510E-4808-8F7B-6B70B1F88534}
    Deleted HKLM\Software\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
    Deleted HKLM\Software\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
    Deleted HKLM\Software\Classes\REI_AxControl.ReiEngine
    Deleted HKLM\Software\Classes\REI_AxControl.ReiEngine.1
    Deleted HKLM\Software\Classes\TypeLib\{DCABB943-792E-44C4-9029-ECBEE6265AF9}
    Deleted HKLM\Software\Reimage
    Deleted HKLM\Software\Wow6432Node\IOBIT\ASC
    Deleted HKLM\Software\Wow6432Node\\Classes\AppID\REI_AxControl.DLL
    Deleted HKLM\Software\Wow6432Node\\Classes\AppID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}
    Deleted HKLM\Software\Wow6432Node\\Classes\Interface\{3408AC0D-510E-4808-8F7B-6B70B1F88534}
    Deleted HKLM\Software\Wow6432Node\\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
    Deleted HKLM\Software\Wow6432Node\\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
    Deleted HKLM\Software\Wow6432Node\\Classes\TypeLib\{DCABB943-792E-44C4-9029-ECBEE6265AF9}
    Deleted HKLM\Software\Wow6432Node\\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4250488A-CB24-0893-C066-B1AEA57BCFF2}
    Deleted HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
    Deleted HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\SystemHealer_is1
    Deleted HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96}

    ***** [ Chromium (and derivatives) ] *****

    Deleted Chrome Cleaner Pro

    ***** [ Chromium URLs ] *****

    Deleted Search Dimension
    Deleted Search Dimension
    Deleted Web
    Deleted WebSearch

    ***** [ Firefox (and derivatives) ] *****

    No malicious Firefox entries cleaned.

    ***** [ Firefox URLs ] *****

    No malicious Firefox URLs cleaned.

    ***** [ Preinstalled Software ] *****

    No Preinstalled Software cleaned.


    *************************

    [+] Delete Tracing Keys
    [+] Reset Winsock

    *************************

    AdwCleaner_Debug.log - [92032 octets] - [05/10/2019 01:56:18]
    AdwCleaner[S00].txt - [8233 octets] - [05/10/2019 01:56:52]
    AdwCleaner[S01].txt - [9618 octets] - [05/10/2019 23:15:34]
    AdwCleaner[S02].txt - [9679 octets] - [06/10/2019 01:23:41]

    ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C02].txt ##########
     
  12. SeanLaurence

    SeanLaurence

    Joined:
    Sep 6, 2019
    Messages:
    384
    First Name:
    Sean
    Looks like progress.
    Are you able to connect to the website now?
    Does ADWCleaner scan clean now?

    Don't be shy, let us know what is going on.
     
  13. Sonicstefan1991

    Sonicstefan1991 Thread Starter

    Joined:
    Jan 24, 2018
    Messages:
    37
    First Name:
    Stefan
    Still not able to connect to the website.

    # -------------------------------
    # Malwarebytes AdwCleaner 7.4.1.0
    # -------------------------------
    # Build: 09-05-2019
    # Database: 2019-10-03.2 (Cloud)
    # Support: https://www.malwarebytes.com/support
    #
    # -------------------------------
    # Mode: Clean
    # -------------------------------
    # Start: 10-06-2019
    # Duration: 00:00:30
    # OS: Windows 7 Home Premium
    # Cleaned: 15
    # Failed: 0


    ***** [ Services ] *****

    No malicious services cleaned.

    ***** [ Folders ] *****

    Deleted C:\Program Files (x86)\IOBIT\Driver Booster
    Deleted C:\ProgramData\IOBIT\Driver Booster
    Deleted C:\Users\Stefan\AppData\Roaming\IOBIT\Driver Booster

    ***** [ Files ] *****

    No malicious files cleaned.

    ***** [ DLL ] *****

    No malicious DLLs cleaned.

    ***** [ WMI ] *****

    No malicious WMI cleaned.

    ***** [ Shortcuts ] *****

    No malicious shortcuts cleaned.

    ***** [ Tasks ] *****

    Deleted C:\Windows\System32\Tasks\DRIVER BOOSTER SCHEDULER
    Deleted C:\Windows\System32\Tasks\DRIVER BOOSTER SKIPUAC (STEFAN)

    ***** [ Registry ] *****

    Deleted HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{A977B6EB-CE3C-43F7-9A8E-DA1EB5340C97}
    Deleted HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A977B6EB-CE3C-43F7-9A8E-DA1EB5340C97}
    Deleted HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{BBBFC7DD-3C98-4EF9-885E-2E758283FC5D}
    Deleted HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\DRIVER BOOSTER SKIPUAC (STEFAN)
    Deleted HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Driver Booster Scheduler
    Deleted HKLM\Software\Wow6432Node\IObit\Driver Booster
    Deleted HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\Driver Booster_is1

    ***** [ Chromium (and derivatives) ] *****

    No malicious Chromium entries cleaned.

    ***** [ Chromium URLs ] *****

    Deleted Search Dimension
    Deleted Search Dimension
    Deleted WebSearch

    ***** [ Firefox (and derivatives) ] *****

    No malicious Firefox entries cleaned.

    ***** [ Firefox URLs ] *****

    No malicious Firefox URLs cleaned.

    ***** [ Preinstalled Software ] *****

    No Preinstalled Software cleaned.


    *************************

    [+] Delete Tracing Keys
    [+] Reset Winsock

    *************************

    AdwCleaner_Debug.log - [112453 octets] - [05/10/2019 01:56:18]
    AdwCleaner[S00].txt - [8233 octets] - [05/10/2019 01:56:52]
    AdwCleaner[S01].txt - [9618 octets] - [05/10/2019 23:15:34]
    AdwCleaner[S02].txt - [9679 octets] - [06/10/2019 01:23:41]
    AdwCleaner[C02].txt - [7316 octets] - [06/10/2019 01:24:31]
    AdwCleaner[S03].txt - [3982 octets] - [06/10/2019 03:18:27]

    ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C03].txt ##########
     
  14. SeanLaurence

    SeanLaurence

    Joined:
    Sep 6, 2019
    Messages:
    384
    First Name:
    Sean
    It appears that you have a serious infection here that ADWCleaner is not cleaning up.
    Have you tried MalwareBytes Anti Malware?
    Also, The Antivius team team here seems to like Farbar recovery scan tool.

    Is it not way past your bedtime over there in England? I am 8 hours behind of you and I am thinking of turning in.
     
  15. Sonicstefan1991

    Sonicstefan1991 Thread Starter

    Joined:
    Jan 24, 2018
    Messages:
    37
    First Name:
    Stefan
    I just tried MalwareBytes Anti Malware. Still unable to access www.easeus.com. Here are the results.
     

    Attached Files:

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