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"This update package could not be opened" Word 2007

Discussion in 'All Other Software' started by ken3009, Jun 28, 2009.

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  1. ken3009

    ken3009 Thread Starter

    Jun 28, 2009
    I have MS Word 2007 and vista. Word worked fine, but now when i try to open a word doc it says "preparing to install" for a brief moment and then i get an error message saying:

    This update package could not be opened. Verify that the update package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer update package.
  2. seanmurdock


    Jun 30, 2009
    I had the same problem with my Office 2007. I found that I had actually installed a trial version of Office 2007 Professional that came with my Office Basic. When it expired, nothing worked.

    So, I went to http://www.microsoft.com/office/backup and selected the option to download a backup copy of the software (since it didn't come with a CD). When it's done downloading (I have 1.5 MBps down and it takes roughly an hour), I have the license key that came with the computer to activate the version I should have installed to begin with!

    Hope that helps!
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