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Thunderbird checks for messages of deleted account

Discussion in 'All Other Software' started by Yup, Apr 24, 2010.

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  1. Yup

    Yup Thread Starter

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    I removed two e-mail accounts from Thunderbird, one right after the other. Both were set to automatically check for messages.

    Thunderbird insists on continuing to check for the first one deleted. Since the account now exists on another location to which I have no access, it keeps coming up with an error message, which I must respond to - every ten minutes. But, I can't stop it because it no longer shows up as an account.

    How can I resolve this?
     
  2. hi-tech

    hi-tech

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    Have you restarted Thunderbird or your computer after deleting the accounts?
     
  3. Yup

    Yup Thread Starter

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    Yes, I did both before asking for help. It made no difference.
     
  4. hi-tech

    hi-tech

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    Is there ant error messages in the "Error Console" (Tools > Error Console)?
    Please paste a screenshot
     
  5. Yup

    Yup Thread Starter

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    Hi, Hi-Tech.

    The error message reads: Authentication failed. Please check your user name and password for the account [email protected].

    The error console message reads: pop.1and1.co.uk : potentially vulnerable to CVE-2009-3555

    To put this in perspective, The domain name was transferred and is now hosted on another server. The 1and1 server is aware that it's not responsible for e-mail for the domain, so is refusing the connection, though technically, the account still exists.
     
  6. hi-tech

    hi-tech

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    How did you delete the accounts?
    Could you paste a screenshot of your account settings page?
     
  7. Yup

    Yup Thread Starter

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    I selected the first line of one, then clicked on the Account Actions button. In the menu, I selected Remove Account. When it was done, I repeated the process for a second e-mail account. The one that's causing a problem is the first account I deleted.

    Neither of the accounts shows up in the Account Settings window.

    I would prefer not to give you a screenshot. I have several e-mail accounts and do not wish to make them public. But, there is nothing to see there now regarding either account. They're gone - except that Thunderbird continues to check for e-mail on one of them.

    Do you know what file Thunderbird keeps e-mail account info in? I could probably edit it to resolve the problem.
     
  8. hi-tech

    hi-tech

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    I understand!
    May I know your Operating System so that I could lead you to the folder where the info is and you can delete the sub-folders of the deleted account/s.
     
  9. Yup

    Yup Thread Starter

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    Thanks for understanding. The OS is Vista Ultimate 64-bit. I had little choice because I use a program that's Windows-based and necessary for some of my work, and have more RAM than 32-bit can support.
     
  10. hi-tech

    hi-tech

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    Most likely you will find the accounts folders here.
    C:\Users\<username>\AppData\Roaming\Thunderbird\Profiles\<xxxxxxxx.default.>\Mail\
    Delete the sub-folders of the deleted account/s.

    Let me know if you don't have the roaming folder.
     
  11. Yup

    Yup Thread Starter

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    Well...I'm there and have dug around, but haven't been able to figure it out.

    I've looked into each of the files, and can't see anything in any of them that could be related to this problem - at least, not that I can find.

    I can see several folders, each labeled pop.1and1.co.uk, pop.1and1.co-1.uk, pop.1and1.co-2.uk,...pop.1and1.co-8.uk. Those aren't the names of the accounts, but they do correspond to the number of e-mail accounts after the deletion I did.

    I've experimented by deleting all of them, then restarting Thunderbird. They're all recreated. (Not to worry, I copied them elsewhere before deleting.)

    It seems that the file that needs to be changed must be elsewhere.
     
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