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Thunderbird does not receive new emails or send emails

Discussion in 'Web & Email' started by ss396sub, May 2, 2019.

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  1. ss396sub

    ss396sub Thread Starter

    Joined:
    May 12, 2006
    Messages:
    360
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
    Processor Count: 4
    RAM: 4010 Mb
    Graphics Card: Intel(R) HD Graphics 3000, 1813 Mb
    Hard Drives: C: 582 GB (512 GB Free); D: 13 GB (7 GB Free);
    Motherboard: Dell Inc.,
    Antivirus: Windows Defender, Enabled and Updated
    Thunderbird just now started to NOT receive new emails and NOT send emails. 1) When trying to receive new emails then a message pops up: "Sending of password for user, *email address*, did not succeed. Mail server, pop.att.yahoo.com, responded: Server error - please try again later". 2) When trying to send an email then a message pops up: "Login to account, 'AT&T', failed. Login to server, smtp.att.yahoo.com, with user name, *email address*, failed, Retry. Enter new password. Cancel." The following displayed when I clicked on TOOLS>ACCOUNT SETTINGS: 1) Server Settings>Server Type: POP Mail Server> Server Name: pop.att.yahoo.com>User Name: *email address*>Server Settings: every item has a check mark EXCEPT, 'Fetch Headers Only'. 2) Outgoing .. "SMTP Server: AT&T - smtp.att.yahoo.com, Normal Password." I sure hope that I copied everything correctly for your perusal. This disruption occurred at the worst time as the hospital nurse called & indicated she was emailing me full instructions for my TAVR operation on 5/7/19. I phoned the nurse about email malfunction but off duty at 4:00PM so I'll call again tomorrow. UGH Any and all help will certainly be appreciated. Old submariner, John
     
    Last edited by a moderator: May 3, 2019
  2. Couriant

    Couriant Trusted Advisor

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    First Name:
    James
    There should be an error code, normally 3 digits. o you see that?
     
  3. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    34,597
    Hi, just removed your email address from the above, so you don't get spam or anything ;)
     
  4. ss396sub

    ss396sub Thread Starter

    Joined:
    May 12, 2006
    Messages:
    360
    Hi Kro. I clicked on your Youtube website but it did not tell me any answers to my email problem ... maybe because I'm still such a novice . John
     
  5. ss396sub

    ss396sub Thread Starter

    Joined:
    May 12, 2006
    Messages:
    360
    There is no 3 digit error code # ... just, Server Error, as shown in my original message. John
     
  6. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    32,815
    First Name:
    James
    Can you provide a screenshot? There should be an error code.
     
  7. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    34,597
    Its okay, its nothing related to computers, its my gaming YouTube channel, I just have it as a signature ;)
     
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