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Tiny Text in Outlook email

Discussion in 'Business Applications' started by jjw265, Feb 17, 2007.

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  1. jjw265

    jjw265 Thread Starter

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    Here's one that's been driving me crazy for a while. I'm running WinXP and Outlook 2003 on my home computer with 4 different logins. On my wife's profile, whenever she creates a new e-mail or responds to an email, her text automatically looks like it is in a very tiny font - somewhere in the 4-6 pt size! If she selects the text and resizes it to a normal size, when it shows up on the recieving end it is HUGE! This only happens on her login, not mine.
    I have tried everything except uninstalling and re-installing Outlook which I really don't want to do because I know I will end up losing old e-mails, contacts, etc... no matter how much effort I put into backing up. I tried checking all settings I could find and no luck! And then today, Outlook slowed waaaay down on her and then locked up and she got a message that "Thorconn...something, something stopped working.

    Help! I'm gonna put my fist through this thing soon!

    Thanks! Jim
     
  2. OBP

    OBP Trusted Advisor

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    Have you looked on the Main Menu at View>Current View>Customize Current View>Other Settings?
     
  3. jjw265

    jjw265 Thread Starter

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    Sorry, but I have no "Main\View\Current view..." option in Outlook 2003. There is no selection under the View menu that matches what are you suggesting - am I looking in the wrong place?

    Thanks,

    Jim
     
  4. kiwiguy

    kiwiguy

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    OBP is referring to Outlook Express, perhaps not realising that they are entirely separate programs.

    There is no such option as you note.

    I use Eudora, but have just had a quick look at Outlook 2003, I see no equivalent options.

    Check in Tools-Options-Mail Format to see if there are differences in setups (Plain Text, HTML or Rich Text etc)
     
  5. OBP

    OBP Trusted Advisor

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    jjw265 and kiwiguy, I am referring to OUTLOOK 2002 for Office Proffesional, not Outlook Express.
    So I guess MS changed the Menus in the later version.
    They didn't by any chance put in a "Text Size" instead?
     
  6. Augie65

    Augie65

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    Check this setting in Outlook.
    Tools> Options> Mail Format tab> under Stationery and Fonts click the Fonts button. Set the Font, color, size, etc. that you want under the Message fonts heading and then tick: Always use my fonts then OK, Apply and OK.
     
  7. ilkamarsh

    ilkamarsh

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    Hi,

    I've had the same problem and it has driven me crazy. My e-mail had been fine until all of a sudden it started displaying in this tiny, tiny font. And ultimately that was the clue - display. Go into View, Zoom, and set it to 100%. I still don't know how it was set to 25%, but at least if it happens again, I know how to fix it.

    Ilka
     
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