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Too large an email hotmail cannot retrieve all data of email

Discussion in 'Web & Email' started by brianhotmail, Sep 12, 2015.

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  1. brianhotmail

    brianhotmail Thread Starter

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    saved too large an email and cannot readily retrieve the data

    saved a large email , and when opened to option of resume drafting the email or delete, get the below message in quotes,

    "The message is too big to be completely displayed. Only the first 4096 KB is shown."

    when I open the email in completing the email with more, not all of the data is on screen, need all this data and saved out of this program to get out of this situation, need all this data , any help much appreciated
     
  2. TulsaRose

    TulsaRose

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    If a Live Hotmail message plus attachments is over the size limit, it will be uploaded to OneDrive. (formerly SkyDrive) Check there to see if that is where your draft is saved.

    upload_2015-9-12_8-55-46.png
     
  3. brianhotmail

    brianhotmail Thread Starter

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    looked in the one drive did not this email, this is problem , thank you though
     
  4. TulsaRose

    TulsaRose

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    Just to be sure I understand your problem...

    This is an email you received from somebody or is it an email you were writing?
     
  5. brianhotmail

    brianhotmail Thread Starter

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    This is an email I am writing that I just saved as doing and following day go back to resume writing the email as to length of email get the noted error in quotes and just part of the data.
     
  6. TulsaRose

    TulsaRose

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    Please post a screenshot of what you are viewing when you see "The message is too big to be completely displayed. Only the first 4096 KB is shown."

    It would also be helpful to know which operating system and browser you are using.
     
  7. brianhotmail

    brianhotmail Thread Starter

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  8. brianhotmail

    brianhotmail Thread Starter

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    The error message is at the top of the screen,, above where the attachment is attached , above the words " 1 attachment 5.7 mb" , "This message is too big to be completey displayed, Only first 4095 KB is shown."

    Microsoft Windows 8.1 operating system
     
  9. TulsaRose

    TulsaRose

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    Brian, you might consider composing large documents in an editing program residing on your computer...such as Word, WordPad, etc. When it's completed, it then can be sent in an email as an attachment.

    For the one you have in the Drafts folder in WLM, I made a screenshot for two methods of dealing with it. I hope this isn't too confusing.

    upload_2015-9-15_12-17-2.png
     
  10. TonyB25

    TonyB25 Banned

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    That looks like spam. I wouldn't open an attachment like that.
     
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