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Too many unknown processes, too slow start up, too slow shut down, hangs and freezes

Discussion in 'Windows XP' started by S-pie, Mar 28, 2011.

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  1. S-pie

    S-pie Thread Starter

    Sep 27, 2007
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
    Processor: AMD Sempron(tm) Processor 3000+, x86 Family 15 Model 44 Stepping 2
    Processor Count: 1
    RAM: 1983 Mb
    Graphics Card: VIA/S3G UniChrome Pro IGP, 64 Mb
    Hard Drives: C: Total - 71523 MB, Free - 40084 MB;
    Motherboard: LENOVO, K8M800-M3, ,
    Antivirus: None

    I have Norton Antivirus installed, which challenged the above TSG SysInfo download, but I downloaded this utility anyway. Also, in addition to the above problems, my Task Manager often shows 100% CPU usage, which causes my computer to freeze and hang often. I have run Windows Malicious Software Removal Tool, ran Window Defender full scans, ran my default Norton Antivirus full scan. My My Computer program shows many red circles with white crosses and yellow triangles with black exclamation points enclosed.

    I think my computer is loaded down with a lot of unnecessary junk, infected junk, and I do not know what a lot of that junk is, since the short-hand codes are not very descriptive. I need to know what processes are safe and necessary and what ones I can uninstall without harming other processes.

    Thank you for your time and help. I sure do need it. S-Pie
  2. TekTime


    Sep 21, 2009
    Post this in the malware removal forums (here) to get the help you need. :)
  3. S-pie

    S-pie Thread Starter

    Sep 27, 2007
    Bump. I am still asking for help for my above problem. Thank you. S-Pie
  4. Ent

    Ent Trusted Advisor

    Apr 11, 2009
    First Name:
    It is true that Norton is known to cause problems. However unless you're extremely comfortable with it and always prepared with backups and so on, reformatting is probably too extreme a suggestion for what we know of the current problem. As you've posted in the malware removal forum I'll ask for this thread to be closed to prevent conflicting advice.

    The malware helpers are particularly skilled at identifying what should and should not be there and helping you to remove it. As they are trained to such a quality there is a limited number of them, a huge amount of malware. It may therefore take a few days before your thread is seen. Once one starts on your thread however, they will stick with you and will get your machine fixed. If it turns out there is nothing to do and you do indeed need to format for some reason, your trained helper can inform you of that.

    To help them to help you, you'll need to follow the instructions in this sticky thread
    and post the results in your thread in the malware forum. That will provide them with the information they need to come to a diagnosis.

    I wish you the best
  5. etaf

    etaf Moderator

    Oct 2, 2003
    First Name:
  6. dvk01

    dvk01 Moderator Malware Specialist

    Dec 14, 2002
    First Name:
    that is not suitable advice
    If you haven't got anything sensible to say, the don't say it

    Norton had a reputation in the past as being a resource hog and cause problems. Recent versions don't have the same bloat and it is as good ( or bad) as any other antivirus
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