Too Many Viruses

[eidasevol]

I have windows XP and F-secure virus scan AND Adaware and I have about 5 viruses that I cannot get rid of. It started with Virus.Win32.Nsag.a ..... then Exploit.HTML.DragDrop and JS/NoClose.M showed up. Then MSOLE32.EXE arrived last night and this morning a trojan downloader that I did not write the complete name down. The virus scan sez it can't get rid of any of these, but it has renamed some of them. I don't want them renamed, I want them gone!!!! I can't find much info on any of them, but maybe I don't know how to look. Please help!!!

 

[khazars]

hi, welcome to TSG.

It sounds like you might have smitfraud and others?

Download hijack this from the link below.Please do this. Click here:

http://www.thespykiller.co.uk/files/hijackthis_sfx.exe

to download HijackThis. Click scan and save a logfile, then post it here so
we can take a look at it for you. Don't click fix on anything in hijack this
as most of the files are legitimate.

 

[eidasevol]

Here is the log file:

Logfile of HijackThis v1.99.1
Scan saved at 6:08:00 PM, on 7/7/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\WINDOWS\System32\atievxx.exe
C:\PROGRA~1\CHARTE~1\backweb\3528733\Program\SERVIC~1.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\program\fsbwsys.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Program\fspex.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
C:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
C:\Program Files\Charter High-Speed Security Suite\FSPC\fspc.exe
C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
C:\Program Files\Charter High-Speed Security Suite\FSGUI\fsguiexe.exe
C:\WINDOWS\System32\LogFiles\K7061900.so
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Real\Update_OB\rndal.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Laura Gatlin\Local Settings\Temporary Internet Files\Content.IE5\4PMZKP2J\hijackthis_sfx[1].exe
C:\Program Files\HijackThis\HijackThis.exe

F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Charter High-Speed Security Suite\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\FSSW.EXE" /reboot
O4 - HKLM\..\Run: [News Service] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\ispnews.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\System32\msmsgs.exe
O4 - HKLM\..\Run: [intel32.exe] C:\WINDOWS\System32\intel32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &Search - http://ka.bar.need2find.com/KA/menusearch.html?p=KA
O9 - Extra button: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Show website &list - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F02} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: &Suspend Webpage Filter - {200DB664-75B5-47c0-8B45-A44ACCF73F02} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F03} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: &Deny this website - {200DB664-75B5-47c0-8B45-A44ACCF73F03} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F04} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: &Allow this website - {200DB664-75B5-47c0-8B45-A44ACCF73F04} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: 50 FREE MP3s! - {686C970F-1D7D-4469-85D1-4B35763B56CC} - http://www.emusic.com?fref=149133 (file missing)
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O10 - Broken Internet access because of LSP provider 'winsflt.dll' missing
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/MediaAccessVerisign/ie/Bridge-c139.cab
O23 - Service: Charter High-Speed Security Suite (BackWeb Plug-in - 3528733) - Unknown owner - C:\PROGRA~1\CHARTE~1\backweb\3528733\Program\SERVIC~1.EXE
O23 - Service: F-Secure Gatekeeper Handler Starter - F-Secure Corp. - C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure HTTP Server (fshttps) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FSPC\fshttps\fshttps.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation

 

[khazars]

IMPORTANT! Move Hijack this from the Temp, or from the zip folder to it's own folder!

Make a new folder in C:\ and call it Hijack this, and Save hijack this to
this folder so that it runs properly and can make back ups. Click scan,
then save the log and post it here so we can take a look at it for you.

you'll need to run the LSPfix to repair winsock.

http://cexx.org/lspfix.htm


Launch the application, and click the "I know what I'm doing" checkbox.
click finish.



Download the pocket killbox

http://www.bleepingcomputer.com/files/killbox.php



Do you play partypoker, if not have hjack this fix these entries and uninstall it from add/remove?


O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe



* Click here to download smitRem.zip.


http://castlecops.com/zx/flrman1/smitRem.zip



* Save the file to your desktop.
* Unzip smitRem.zip to extract the two files it contains.
* Do not do anything with it yet. You will run the RunThis.bat file later in safe mode.



* Go here to download CCleaner.


http://www.ccleaner.com/


* Install CCleaner
* Launch CCleaner and look in the upper right corner and click on the "Options" button.
* Click "Advanced" and remove the check by "Only delete files in Windows temp folders older than 48 hours".
* Click OK
* Do not run CCleaner yet. You will run it later in safe mode.



Click on the Issues tab, uncheck both boxes Registry Integrity and File
Integrity
Click the Applications tab, scroll down to the Multimedia section and uncheck
Macromedia Flash Player.



* Download the trial version of Ewido Security Suite.



http://www.ewido.net/en/


* Install ewido.
* During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
* Launch ewido
* It will prompt you to update click the OK button and it will go to the main screen
* On the left side of the main screen click update
* Click on Start and let it update.
* DO NOT run a scan yet. You will do that later in safe mode.



* Click here for info on how to boot to safe mode if you don't already know how.


http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam



* Now copy these instructions to notepad and save them to your desktop. You will need them to refer to in safe mode.


* Restart your computer into safe mode now. Perform the following steps in safe mode:


* Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"



F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\System32\msmsgs.exe
O4 - HKLM\..\Run: [intel32.exe] C:\WINDOWS\System32\intel32.exe
O9 - Extra button: 50 FREE MP3s! - {686C970F-1D7D-4469-85D1-4B35763B56CC} - http://www.emusic.com?fref=149133 (file missing)



Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill.
In the Full Path of File to Delete box, copy and paste each of the following
lines one at a time then click on the button that has the red circle with the
X in the middle after you enter each file. It will ask for confirmation to
delete the file. Click Yes. Continue with that same procedure until you have
copied and pasted all of these in the Paste Full Path of File to Delete box.



Note: It is possible that Killbox will tell you that one or more files do not
exist. If that happens, just continue on with all the files. Be sure you
don't miss any.


C:\WINDOWS\System32\msmsgs.exe
C:\WINDOWS\System32\intel32.exe


Exit the Killbox.



* Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.



* Run Ewido:

* Click on scanner
* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop



* Start Ccleaner and click Run Cleaner


* Go to Control Panel > Internet Options. Click on the Programs tab then
click the "Reset Web Settings" button. Click Apply then OK.



* Next go to Control Panel > Display. Click on the "Desktop" tab then click
the "Customize Desktop" button. Click on the "Web" tab. Under "Web Pages" you
should see an entry checked called something like "Security info" or similar.
If it is there, select that entry and click the "Delete" button. Click OK
then Apply and OK.


* Restart back into Windows normally now.


* Run ActiveScan online virus scan here


http://www.pandasoftware.com/activescan/


When the scan is finished, anything that it cannot clean have it delete it. Make a note of the file location of anything that cannot be deleted so you can delete it yourself.
- Save the results from the scan!



post another hijack this log, the ewido and active scan logs

 

[eidasevol]

Alright, I followed your instructions and here are the logs. The last scan didn't delete many of the items it found, and I don't know how to delete alot of them.... the virus.win32.nsag.a is still present. so here are the logs...

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 9:52:41 PM, 7/10/2005
+ Report-Checksum: EF981E73

+ Scan result:

HKLM\SOFTWARE\Classes\MediaAccX.Installer -> Spyware.WinAd : Cleaned with backup
HKLM\SOFTWARE\Classes\MediaAccX.Installer\CLSID -> Spyware.WinAd : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][2].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][2].txt -> Spyware.Cookie.Pointroll : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][1].txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][1].txt -> Spyware.Cookie.Centrport : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][1].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][2].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][2].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][1].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][2].txt -> Spyware.Cookie.Wegcash : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][2].txt -> Spyware.Cookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][2].txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][1].txt -> Spyware.Cookie.Overture : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][1].txt -> Spyware.Cookie.Wegcash : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][2].txt -> Spyware.Cookie.Qksrv : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][2].txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][2].txt -> Spyware.Cookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][2].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Cookies\laura [email protected][1].txt -> Spyware.Cookie.Adserver : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Local Settings\Temp\P2P Networkingp2p60F.EXE -> Spyware.P2PNetworking : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Local Settings\Temp\p2psetup.exe -> Spyware.P2PNetworking : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Local Settings\Temporary Internet Files\Content.IE5\4PMZKP2J\Install[1].exe -> Not-A-Virus.Hoax.Renos.b : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Local Settings\Temporary Internet Files\Content.IE5\A00DRTUZ\l[1].exe -> TrojanDownloader.Zlob.v : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Local Settings\Temporary Internet Files\Content.IE5\A00DRTUZ\MediaAccess[1].exe -> Spyware.WinAD : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Local Settings\Temporary Internet Files\Content.IE5\LGB6D2XP\Bridge-c139[1].cab/MediaAccX.dll -> Spyware.WinAD : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Local Settings\Temporary Internet Files\Content.IE5\LGB6D2XP\MediaAccK[1].exe -> Spyware.WinAD : Cleaned with backup
C:\Documents and Settings\Laura Gatlin\Local Settings\Temporary Internet Files\Content.IE5\P546RSIA\mov06[1].exe -> TrojanDownloader.Zlob.v : Cleaned with backup
C:\WINDOWS\system32\P2P Networking\MARSHAL.DLL -> Spyware.P2PNetworking : Cleaned with backup
C:\WINDOWS\system32\P2P Networking\P2P Networking.exe -> Spyware.P2PNetworking : Cleaned with backup


::Report End

Logfile of HijackThis v1.99.1
Scan saved at 11:36:32 PM, on 7/10/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\WINDOWS\System32\atievxx.exe
C:\PROGRA~1\CHARTE~1\backweb\3528733\Program\SERVIC~1.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Program\fspex.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\program\fsbwsys.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
C:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
C:\Program Files\Charter High-Speed Security Suite\FSPC\fspc.exe
C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
C:\Program Files\Charter High-Speed Security Suite\FSGUI\fsguiexe.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Charter High-Speed Security Suite\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\FSSW.EXE" /reboot
O4 - HKLM\..\Run: [News Service] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\ispnews.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Search - http://ka.bar.need2find.com/KA/menusearch.html?p=KA
O9 - Extra button: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Show website &list - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F02} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: &Suspend Webpage Filter - {200DB664-75B5-47c0-8B45-A44ACCF73F02} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F03} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: &Deny this website - {200DB664-75B5-47c0-8B45-A44ACCF73F03} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F04} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: &Allow this website - {200DB664-75B5-47c0-8B45-A44ACCF73F04} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/MediaAccessVerisign/ie/Bridge-c139.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O23 - Service: Charter High-Speed Security Suite (BackWeb Plug-in - 3528733) - Unknown owner - C:\PROGRA~1\CHARTE~1\backweb\3528733\Program\SERVIC~1.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: F-Secure Gatekeeper Handler Starter - F-Secure Corp. - C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure HTTP Server (fshttps) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FSPC\fshttps\fshttps.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE

active scan:

Incident Status Location

Virus:W32/Smitfraud.B No disinfected Operating system
Adware:Adware/QuickSearch No disinfected C:\WINDOWS\downloaded Program Files\Install.inf
Adware:Adware/Twain-Tech No disinfected C:\WINDOWS\smdat32m.sys
Adware:Adware/WUpd No disinfected C:\WINDOWS\System32\ide21201.vxd
Spyware:Spyware/Altnet No disinfected Windows Registry
Adware:Adware/P2PNetworking No disinfected C:\WINDOWS\System32\P2P Networking
Adware:Adware/Virmaid No disinfected C:\WINDOWS\System32\ole32vbs.exe
Spyware:Spyware/RXToolbar No disinfected Windows Registry
Adware:Adware/Smitfraud No disinfected C:\WINDOWS\System32\wp.bmp
Virus:Trj/Downloader.DGM Disinfected C:\command.0xe
Adware:Adware/nCase No disinfected C:\Documents and Settings\Laura Gatlin\Local Settings\Temp\DelF5.tmp
Virus:Trojan Horse Disinfected C:\Documents and Settings\Laura Gatlin\Local Settings\Temp\ljhc.bat
Adware:Adware/nCase No disinfected C:\Documents and Settings\Laura Gatlin\Local Settings\Temp\res36.tmp
Adware:Adware/WUpd No disinfected C:\Documents and Settings\Laura Gatlin\Local Settings\Temporary Internet Files\Content.IE5\G26AHSBT\kamsutra-position-images.nx.lapy[1].htm
Adware:Adware/WUpd No disinfected C:\Documents and Settings\Laura Gatlin\Local Settings\Temporary Internet Files\Content.IE5\G26AHSBT\MediaAccC[1].dll
Spyware:Spyware/Dyfuca No disinfected C:\temp\OPTIMIZE.0XE
Adware:Adware/QuickSearch No disinfected C:\WINDOWS\Downloaded Program Files\Install.inf
Spyware:Spyware/Altnet No disinfected C:\WINDOWS\smdat32a.sys
Adware:Adware/Twain-Tech No disinfected C:\WINDOWS\smdat32m.sys
Adware:Adware/WUpd No disinfected C:\WINDOWS\system32\ide21201.vxd
Adware:Adware/Smitfraud No disinfected C:\WINDOWS\system32\INTEL32.0XE
Adware:Adware/Smitfraud No disinfected C:\WINDOWS\system32\LogFiles\A6291400.so
Virus:Trj/Agent.ABB Disinfected C:\WINDOWS\system32\MSMSGS.0XE
Virus:Trj/Clicker.HK Disinfected C:\WINDOWS\system32\MSOLE32.0XE
Adware:Adware/Virmaid No disinfected C:\WINDOWS\system32\ole32vbs.exe
Adware:Adware/Smitfraud No disinfected C:\WINDOWS\system32\OLEADM.0LL
Adware:Adware/P2PNetworking No disinfected C:\WINDOWS\system32\P2P Networking v126.cpl
Adware:Adware/Popuper No disinfected C:\WINDOWS\system32\SHNLOG.0XE
Virus:Trj/Downloader.CTK Disinfected C:\WINDOWS\system32\web.0xe
Virus:W32/Smitfraud.B No disinfected C:\WINDOWS\system32\wininet.dll
Adware:Adware/Smitfraud No disinfected C:\WINDOWS\system32\wp.bmp

 

[khazars]

how's your computer running now, any better?


ok, if you ran the fixes from my last post most of these pests should already have been deleted? Anyway, put them into the killbox and zap them off!


Download the pocket killbox

http://www.bleepingcomputer.com/files/killbox.php


Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill.
In the Full Path of File to Delete box, copy and paste each of the following
lines one at a time then click on the button that has the red circle with the
X in the middle after you enter each file. It will ask for confirmation to
delete the file. Click Yes. Continue with that same procedure until you have
copied and pasted all of these in the Paste Full Path of File to Delete box.



Note: It is possible that Killbox will tell you that one or more files do not
exist. If that happens, just continue on with all the files. Be sure you
don't miss any.


go here and empty this temp folder.


C:\Documents and Settings\Laura Gatlin\Local Settings\Temp<--- empty this folder!


C:\command.0xe
C:\Documents and Settings\Laura Gatlin\Local Settings\Temp\DelF5.tmp
C:\Documents and Settings\Laura Gatlin\Local Settings\Temp\ljhc.bat
C:\Documents and Settings\Laura Gatlin\Local Settings\Temp\res36.tmp
C:\Documents and Settings\Laura Gatlin\Local Settings\Temporary Internet Files\Content.IE5\G26AHSBT\kamsutra-position-images.nx.lapy[1].htm
C:\Documents and Settings\Laura Gatlin\Local Settings\Temporary Internet Files\Content.IE5\G26AHSBT\MediaAccC[1].dll
C:\temp\OPTIMIZE.0XE
C:\WINDOWS\Downloaded Program Files\Install.inf
C:\WINDOWS\smdat32a.sys
C:\WINDOWS\smdat32m.sys
C:\WINDOWS\system32\INTEL32.0XE
C:\WINDOWS\system32\LogFiles\A6291400.so
C:\WINDOWS\system32\MSMSGS.0XE
C:\WINDOWS\system32\ole32vbs.exe
C:\WINDOWS\system32\OLEADM.0LL
C:\WINDOWS\system32\P2P Networking v126.cpl
C:\WINDOWS\system32\SHNLOG.0XE
C:\WINDOWS\system32\web.0xe
C:\WINDOWS\system32\wp.bmp




You will need to boot to safe mode and navigate to the C:\Windows\System32
folder and rename the infected wininet.dll file to wininet.old then go to the
C:\Windows\System32\dllcache folder and copy the wininet.dll file there then
paste it in the system32 folder replacing the infected one you renamed.
After it has been replaced restart your computer and then delete the
wininet.old file.



How to boot to safe mode

http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam



Because XP will not always show you hidden files and folders by default,
Go to Start > Search and under "More advanced search options".
Make sure there is a check by "Search System Folders" and "Search hidden
files and folders" and "Search system subfolders"

Next click on My Computer. Go to Tools > Folder Options. Click on the View
tab and make sure that "Show hidden files and folders" is checked. Also
uncheck "Hide protected operating system files" and "Hide extensions for
known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"


find and delete this folder if there.


C:\WINDOWS\system32\LogFiles<----- delete this folder.


navigate to the C:\Windows\Temp folder. Open the Temp folder and
go to Edit > Select All then Edit > Delete to delete the entire contents of
the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open.
Click Edit > Select All then Edit > Delete to delete the entire contents of
the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under
"Temporary Internet Files" Click "Delete Files". Put a check by "Delete
Offline Content" and click OK. Click on the Programs tab then click the
"Reset Web Settings" button. Click Apply then OK.


run ccleaner again!

 

[eidasevol]

Hey, I think it worked!!! Time will tell though, thanks SO much!!! Where do I get viruses like that and how can I stop from getting them? Do I need a service pack?
Laura

 

[khazars]

yes you do, you need to get at least XPSP1 and all other patches. Seeing as your now clean, it might be a good idea to install XPSP2?

http://search.microsoft.com/search/results.aspx?st=b&na=90&View=en-us&qu=Service+Pack+2



You need to get Xp SP1 asap and all other patches, you are open to
multiple threats!

http://www.microsoft.com/windowsxp/downloads/updates/sp1/default.mspx




you should now turn off system restore to flush out the bad restore points and
then re-enable it and make a new clean restore point.


How to turn off system restore

http://service1.symantec.com/SUPPOR...2001111912274039?OpenDocument&src=sec_doc_nam


http://support.microsoft.com/default.aspx?scid=kb;[LN];310405





here's some free tools to keep you from getting infected in the future.


to stop reinfection get these two tools, spywareguard and spywareblaster
from

www.javacoolsoftware.com


get the hosts file from here.

put it into :


Windows XP = C:\WINDOWS\SYSTEM32\DRIVERS\ETC
Windows 2K = C:\WINNT\SYSTEM32\DRIVERS\ETC
Win 98\ME = C:\WINDOWS

http://www.mvps.org/winhelp2002/hosts.htm


ie-spyad.Puts over 5000 sites in your restricted zone so you'll be protected

when you visit innocent-looking sites that aren't actually innocent at all.

https://netfiles.uiuc.edu/ehowes/www/resource.htm




prevX: it stops spyware

http://www.prevx.com/prevxhome.asp


Use spybot's immunize button and use spywareblaster' enable
protection once you update it. you can put spybot's hosts file into
your own and lock it.



I would also suggest switching to Mozilla's firefox browser, it's safer, has a built in pop up blocker, blocks cookies and adds.

http://www.mozilla.org/


Read here to see how to tighten your security:

http://forums.techguy.org/t208517.html


A good overall guide for firewalls, anti-virus, and anti-trojans as well as
regular spyware cleaners.

http://www.firewallguide.com/anti-trojan.htm


you can mark your own thread solved through thread tools at the top of
the page.