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Toontown Test

Discussion in 'Games' started by Undertaker72, Jan 20, 2005.

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  1. Undertaker72

    Undertaker72 Thread Starter

    Jun 22, 2003
    Ok. Here is the problem. I can get to Toontown's homepage (www.toontown.com). But when I try to go to test (www.test.toontown.com) it comes up with a dns error. So I go to my Mom's computer and try to go to test there and it comes up with the same error. We have Netgear throughout the house and this happens on all computers that we have. 5 computers total. I just recently installed the new AVG could that be the problem?
  2. techkid

    techkid David

    Sep 1, 2004
    DNS errors occur when a site can't be found. It could be they haven't set it up yet, or the server could be down.

    Whatever it is, the problem is at their end, not yours (y) .
  3. Undertaker72

    Undertaker72 Thread Starter

    Jun 22, 2003
    Ok. Little clarification.:) I forgot to mention that other users can get to it also. Can anyone test those links and see if they can go to it. I still can't get to them for some reason. Please test the test.toontown.com one.:)
  4. jd_957

    jd_957 Banned

    Dec 30, 2004
    what browser are you using? you need to use ie5.5 or higher. firefox will not work.
  5. Undertaker72

    Undertaker72 Thread Starter

    Jun 22, 2003
    IE 6.0

    I was able to get to test page back in december but all of a sudden I am not able to get there. They sent me support but it almost worked. But it did the same thing it did the last time. "can't display this page." the support sent me this I tried what they saidbut it didn't work.

    Dear Toontown Guest,

    Thank you for your bug report.

    If you are downloading an older version of Toontown, you may need to
    remove old files or controls that are temporarily saved to your machine
    in order to update the game.

    To correct the problem, you will need to delete the ActiveX control.
    This will force you to download the most recent ActiveX control
    available the next time you play.

    To delete the current ActiveX controls, please complete the following:

    First let's try clearing your cache files within your browser. Within
    Microsoft(R) Internet Explorer 5.0 and later, cache is referred to as
    Temporary Internet Files. It is recommended that these files be removed
    regularly. To remove Temporary Internet Files:

    1)Double-click the Internet Explorer icon
    2)Click Tools on the menu bar
    3)Select Internet Options
    4)Click the General tab (furthest to the left)
    5)Click the Delete Files button (halfway down the screen)
    6)Click the OK button
    7)Click Yes

    To remove cookies, do the following:

    1)Click the Settings button on the General tab.
    2)Click View Files.
    3)Find any cookies that contain the words "GO" or "Disney" or
    4)Click once on the cookie and then press the delete key on your

    To remove the ActiveX control, do the following:

    1)Click the Setting button on the General tab
    2)Click View Objects
    3)Find the Toontown Installer ActiveX Object, right click and select
    4)Click OK

    If this does not solve your problem, the files may be stored at your
    ISP (Internet Service Provider) or somewhere in between (i.e. your
    Internet proxy). When this is the case, the only thing that can be done
    is to wait for a periodic update by your ISP or Internet proxy. Updates
    can occur as often as every day, however, this will depend on your
    particular ISP.

    We are currently working on a fix for this that will be posted to the
    website soon.

    Please also ensure that any other security software (Anti-Spam, Popup
    Blocker, Anti-Virus, Firewall, Proxy, Script-Blocker, Age-Restriction)
    is configured to allow Toontown test to connect to the internet.

    We know you had a problem accessing the test site but we really need to
    have the log files from the test game to address test server issues.

    We apologize for this inconvenience and look forward to seeing your
    Toons in the Toontown Central Playground!

    Thank You,

    Disney's Toontown Online Member Services

    Original Message Follows:


    This is on toontown test. I cannot get to the homepage for some reason.
    It keeps coming up with "This page cannot be displayed." message. I
    have been having this problem on other computers in house also. We have
    netgear router so that we can all play toontown at the same time.
  6. techkid

    techkid David

    Sep 1, 2004
    You got further than I did.

    I keep on getting a Bad Gateway error here with IE6.
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