rumi
Thread Starter
- Joined
- Jul 3, 2010
- Messages
- 263
Hi and tanks in advance,
in control panel/printers and devices I have a yellow warning sign on my laptop device icon. it leads me to troubleshooting which tells me the Microsoft Toredo Tunneling Adapter driver has a problem and reinstalling it may fix the problem. It tries to re-install something but fails and sends a message that the keboard filter driver needs to be reistalled - apply this fix fails (doesn't seem to be able to find a driver via windows update) My computer seems to be working fine, althought the fingerprint reader mysteriouslt disappeared (but I got it back by downloading a driver, reinstalling and it works ok again now) Not sure if I have a virus (I ran a Malwarebytes scan and it found and quarantined Malkit Trojan ??) or maybe this is a (win 7 no longer supported issue ??) or something else ??
Anyway the sys info is
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit, Build 7601, Installed 20121025221733.000000+540
Processor: Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz, Intel64 Family 6 Model 37 Stepping 2, CPU Count: 4
Total Physical RAM: 4 GB
Graphics Card: Intel(R) HD Graphics, 1721 MB
Hard Drives: C: 117 GB (14 GB Free); E: 1 GB (1 GB Free);
Motherboard: Hewlett-Packard 172A, ver KBC Version 30.35, s/n CZC03736F7
System: Hewlett-Packard, ver HPQOEM - f, s/n CZC03736F7
Antivirus: None
Thanks again
Rumi
in control panel/printers and devices I have a yellow warning sign on my laptop device icon. it leads me to troubleshooting which tells me the Microsoft Toredo Tunneling Adapter driver has a problem and reinstalling it may fix the problem. It tries to re-install something but fails and sends a message that the keboard filter driver needs to be reistalled - apply this fix fails (doesn't seem to be able to find a driver via windows update) My computer seems to be working fine, althought the fingerprint reader mysteriouslt disappeared (but I got it back by downloading a driver, reinstalling and it works ok again now) Not sure if I have a virus (I ran a Malwarebytes scan and it found and quarantined Malkit Trojan ??) or maybe this is a (win 7 no longer supported issue ??) or something else ??
Anyway the sys info is
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit, Build 7601, Installed 20121025221733.000000+540
Processor: Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz, Intel64 Family 6 Model 37 Stepping 2, CPU Count: 4
Total Physical RAM: 4 GB
Graphics Card: Intel(R) HD Graphics, 1721 MB
Hard Drives: C: 117 GB (14 GB Free); E: 1 GB (1 GB Free);
Motherboard: Hewlett-Packard 172A, ver KBC Version 30.35, s/n CZC03736F7
System: Hewlett-Packard, ver HPQOEM - f, s/n CZC03736F7
Antivirus: None
Thanks again
Rumi