Toshiba Black Screen and Cursor after Startup

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yoyo13

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Jun 12, 2016
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Hey, my Toshiba Satelite Laptop has been having this problem for around a day now, I've tried everything to online to fix it, it would turn on shows "Windows Loading Files" and then it would take me to a black screen with only the cursor visible, i can move it around, but none of the keys on the keyboard respond at all, I've tried restarting, I've tried pressing all the F keys none of them worked, ran a system repair but I left it for over 10 hours and it was still "searching for problems".
Please if anyone has any help or a solution to this problem please help me out.
Thank you.
 
Joined
Aug 4, 2003
Messages
5,625
Welcome to TSG yoyo13! First we need to know the "Exact Model" of your system? What version is your Windows 7? Is you mouse and keyboard PS/2 or USB. I reread your post and noted that you tried to run a system repair. You must have the Windows Disk. I suggest that you Run a Repair Install NO Data will be lost in the process. But we still need to know the above information.
 
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