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Toshiba Laptop - Drops Wireless Connection

Discussion in 'Web & Email' started by rvkmbrown, Oct 28, 2009.

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  1. rvkmbrown

    rvkmbrown Thread Starter

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    We have two identical laptops - purchased two months ago, at the same time at BestBuy. I think its there entry level Satellite laptop L455-S5975. With Vista blah/blah.

    We operate both wirelessly - one works great, no problems.
    The other one works okay - but drops internet connection frequently.

    Any suggestions?
     
  2. hulkinator

    hulkinator

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    Personally I do my best to use wired Ethernet because it tends to be faster, more reliable, and more secure. Of course that doesn't answer your question :p

    Does Toshiba (or whoever manufactured the wireless card) use their own proprietary wireless connection manager? I've had trouble with both D-Link and Linksys wireless components when using their connection management software. If you can disable or uninstall that and have Windows manage your connections you could solve the connectivity issues. Worked on both of the described D-Link and Linksys situations above.
     
  3. rvkmbrown

    rvkmbrown Thread Starter

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    Thanks - I am going to be working on this issue this Sunday. I'll use this info and get back to you with the findings.

    BTW - Whats the best way to determine if I have another wireless connection manager? I use Clear for my internet needs. I run my desktop via Ethernet. Then I have installed a Linksys router to run the laptops wirelessly.
     
  4. hulkinator

    hulkinator

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    Do you remember what you used/did to set up your wireless connection on your laptop?

    You could also submit a HijackThis log. It should show if there is extra software running to manage your wireless connection.

    To download HijackThis, go to http://www.filehippo.com/download_hijackthis/. Install it, restart, and then run the program. Run a scan and create a log, and then post it here.
     
  5. etaf

    etaf Moderator

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    make sure the wireless driver is upto date on the other machine

    Are both machines working next to each other - just to make sure its on the same wireless signal, same router , same ISP
    Otherwise it could be a number of issues

    BUT
    put them both next to each other and next to the wireless router to start with
     
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