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Toshiba Laptop HD having issues... can i recover the data still?

Discussion in 'Hardware' started by marina_1234, Dec 16, 2011.

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  1. marina_1234

    marina_1234 Thread Starter

    Joined:
    Aug 13, 2004
    Messages:
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    I have hit a stumbling block... Am helping a friend recover her data from her laptop hard drive that's gone belly up...

    It's a Toshiba Laptop HD 320gb...

    It isn't being seen by windows and makes a click click click noise. Yea, I know not good... It DOES spin and the arm does slide across, but seems to get stuck in the center and then tries a few times before it finally slides back to its resting position...

    I've tried everything I can think of -- I really appreciate any suggestions or discussion you may have...

    I've tried whacking it, tapping it, putting it in the freezer, putting it on a hard surface with something on top of it, putting it on it's side, back, and front, singing to it, cuddling it, and threatening it with complete dis-assembly to be put in my hard drive box of horrors that will never be again collection lol... I would have thought that last technique would have worked -- but it didn't... Both inside an external usb case and internally in my pc -- it's a sata drive. Tried it both on my desktop running xp and laptop running windows 7. no dice. Again it does run, I can hear/feel it spin -- I feel the spindle sliding across hitting the center then tap tap tap several tries before it slides back home again...

    I didn't bother spinning the drive at it starts up as it spins fine... Unless that helps this issue too?

    So what's the problem with it? I know it's not the card on the hd... it's not a power issue... is it a spindle / assembly issue? Suggestions? Ideas?

    I really appreciate it... Thanks.
     
  2. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
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    First Name:
    Rob
    You'll need professional recovery services if its clicking and won't stay running without doing so, not much you can do without a clean room and proper equipment.

    As we always mention, backups are critical.
     
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