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Toshiba Portege M400 Raid driver issue

Discussion in 'Windows 7' started by bostonresearch, Mar 20, 2010.

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  1. bostonresearch

    bostonresearch Thread Starter

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    Hi,

    I am trying to install Windows 7 ultimate on my Toshiba Portege M400 and having issues. It is currently running Windows XP tablet edition. I start the installation and I first:

    1. Go online to get the latest updates for installation
    2. I click custom installation. (not upgrade)
    3. It ask me where I want to install windows and my Disk drive: DISK 0 PARTITION 1: TABLET-OS(C:) shows up. I try to click on it and can't click next. There is a message at the bottom that I click on that states: "Windows cannot be installed to this disk. Windows needs the driver for device [Toshiba RAID]. Click load driver and load the required device driver.
    4. I click load driver and browse to driver that I have downloaded:
    drivers I have downloaded: util_hdd_protection, util_raid_virtual_device, driver_raid_TC00170000B.EXE
    5. I get the message "no device driver were found. Make sure that the installation media contains the correct drivers, and the click ok.
    6. I can't get passed this point. I have downloaded every driver on Toshiba's website that has to do with HDD or raid drivers. It looks like all the device drivers that I am downloading are .exe files and not the actually driver. I have called Toshiba and the are useless.

    Please help!!!

    THANKS BOBBY
     
  2. Triple6

    Triple6 Rob Moderator

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    You need to extract those drivers before Windows setup can use them. Run the files that you download and they should extract the drivers to a directory or floppy, CD, USB stick.
     
  3. bostonresearch

    bostonresearch Thread Starter

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    Yeah, I have already extracted them. Your right I downloaded them as a .zip but then extracted them and they are .exe.

    Thanks for the response.
     
  4. Triple6

    Triple6 Rob Moderator

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    Run the EXE's too and see what they do.
     
  5. Triple6

    Triple6 Rob Moderator

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  6. bostonresearch

    bostonresearch Thread Starter

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    I found the site where the guys on the thread said they got the drivers but I couldn't find the actual drivers. It wanted me to download Blitware and scan my computer. It isn't going to do me any good because I am currently running XP.

    Thanks again for the help
     
  7. Triple6

    Triple6 Rob Moderator

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