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Toshiba Satellite L355-S7812 DVD/CD not working

Discussion in 'Hardware' started by Machelle, Dec 30, 2010.

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  1. Machelle

    Machelle Thread Starter

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    Dec 30, 2010
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    I recently got a virus on my computer and resorted to reimaging the computer using the recovery discs that came with my machine. All went fine at first. I was able to use the DVD/CD drive to install several applications. Right after I installed software for my wireless-USB network, my DVD/CD drive disappeared from my drives screen. (I actually discovered this because I realized I installed the wireless-USB software by mistake, and I was trying to install the wireless-N software instead.) Now when I insert a CD, I can hear it turning, but then it stops and does nothing.

    I have Windows Vista. Should I uninstall the wireless-USB network software since I don't need it? What else can I do without reimaging the computer again?
     
  2. Machelle

    Machelle Thread Starter

    Joined:
    Dec 30, 2010
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    I should also mention that I am not getting any error messages on screen.
     
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