1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Toshiba Satellite T110-121

Discussion in 'Windows 7' started by Andyjr86, Feb 29, 2016.

Thread Status:
Not open for further replies.
Advertisement
  1. Andyjr86

    Andyjr86 Thread Starter

    Joined:
    Feb 29, 2016
    Messages:
    5
    Hi,

    My mother has dementia and has forgot her password to access Windows, I've tried everything to get it or restore the laptop but it's seeming impossible , does anyone have any idea how to restore the laptop to factory settings?

    Andy
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,203
    First Name:
    Wayne
    Sorry to hear that
    However, we are still unable to assist in bypssing any passwords

    If you want to go back to factory settings - you will lose all the data and possibly any emails that have been used with a program on the PC and POP


    Recovery

    From CD
    http://cdgenp01.csd.toshiba.com/content/support/downloads/PMA500339010_web.pdf

    You may have a hidden partition on the harddrive - if so you can recovery from there -
    BUT - you should also be able to create some bootable recovery DVD or CDs from the hidden partition using the toshiba recover cd creator

    two ways to get to the hidden partition on Toshiba
    Press an hold the zero key and power on - this will enable the recovery menu
    OR on later models
    Tap F8 as it boots and then use repair computer - from menu

    hold F8 and turn on PC
    choose first option
    Repair PC

    may need to change the keyboard layout to UK
    then log in to Administrator user

    Full menu of options appear

    if not you can order replacement recovery cds
    https://backupmedia.toshiba.eu/landing.aspx


    http://cdgenp01.csd.toshiba.com/content/support/downloads/pma500208010_web.pdf

    http://cdgenp01.csd.toshiba.com/content/support/downloads/PMA500339010_web.pdf
     
  3. Andyjr86

    Andyjr86 Thread Starter

    Joined:
    Feb 29, 2016
    Messages:
    5
    Thanks for your reply, there's nothing important on the laptop so happy to restore. I've tried holding the zero, and the F8 but get absoloutley nothing, the laptop just starts up and goes straight to Windows log in screen, the laptop has no Cd drive and I have no recovery discs. Completely stuckn
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,203
    First Name:
    Wayne
  5. Andyjr86

    Andyjr86 Thread Starter

    Joined:
    Feb 29, 2016
    Messages:
    5
    I hold F12 down all I get is the Boot menu. Followed them instructions and still nothing.
     
  6. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,203
    First Name:
    Wayne
    you may not have a recovery partition on the PC
     
  7. Andyjr86

    Andyjr86 Thread Starter

    Joined:
    Feb 29, 2016
    Messages:
    5
    Yeah it looks that way. What's the next steps, is there any other way to restore?
     
  8. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,203
    First Name:
    Wayne
    If there is no recovery partition the PC may have been supplied with a Recovery Disk
    I know samsung have done this on recent laptops

    Otherwise - order recovery media from Toshiba - I posted the link above
     
  9. Andyjr86

    Andyjr86 Thread Starter

    Joined:
    Feb 29, 2016
    Messages:
    5
    Ok, thank you very much for your help
     
  10. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,203
    First Name:
    Wayne
    your welcome
     
  11. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Toshiba Satellite T110
  1. airlybird
    Replies:
    6
    Views:
    230
  2. cyclejuice9
    Replies:
    1
    Views:
    307
  3. jdpen2
    Replies:
    2
    Views:
    161
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1167085

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice