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Touch screen is not working in MP3 player

Discussion in 'Archive: Phones & Handheld Devices' started by sulavpaudel, Aug 1, 2010.

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  1. sulavpaudel

    sulavpaudel Thread Starter

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    Aug 1, 2010
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    Hi, i have my I-pod of samsung with model number YP-P3JCS/EDC 8 GB. I got the problem in my touch screen. some portion of the screen does not works but some portion will works. Actually, i want to know how this problem can be sort out. Is it due to virus or something else???? Can it be recovered??? help me in this matter.
     
  2. oksteve

    oksteve

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    Sep 14, 2008
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    sounds like a hardware problem with the screen sensors :(
    Have you have it for a while?
    Did you drop it?
    Is it still under guarantee ?
     
  3. sulavpaudel

    sulavpaudel Thread Starter

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    no, i havnt dropped it. and about guarantee, actually it was gifted by my brother from belgium to me at UK. so I dont know abt its guarantee. if it is hardware problem, then can it be repair???
     
  4. atnerzig

    atnerzig

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    Aug 12, 2010
    Messages:
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    I suppose you could try to do a hard reset.. im not sure exactly

    i highly doubt its a virus, you should talk to samsung about the problem
     
  5. oksteve

    oksteve

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    Depending on when your Brother bought you the player your still covered by EU consumer Laws,even if he does not have the receipt. As long as he has proof of purchase. I know it might involve posting it back but if it is possible it may save you lots of dosh :)
     
  6. cotta

    cotta

    Joined:
    Aug 26, 2010
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    I think the possiblity of a replacement is slim unless you send it in, if you go into a samsung center, the most possible outcome is that they will replace the touch screen sensor for free if you show the receipt.

    Touch phones
     
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