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Touchpad Doesn't Work on Toshiba Laptop

Discussion in 'Hardware' started by QSD, Jan 2, 2012.

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  1. QSD

    QSD Thread Starter

    Joined:
    Jan 2, 2012
    Messages:
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    On my Toshiba Satellite L635 laptop, the touchpad is not working anymore.
    The usual function key (Fn+F9) to activate/deactivate the touchpad doesn't change anything as well as the small button in front of the touchpad.
    I checked the driver in the device manager and the touchpad driver in located in the hidden devices with the following error:

    "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)."

    I checked in the BIOS and the touchpad is activated
    I tried to deinstall the driver and reinstall it from toshiba website with no sucess
    Thanks in advance for any help
     
  2. QSD

    QSD Thread Starter

    Joined:
    Jan 2, 2012
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    bump
     
  3. sonexpc

    sonexpc

    Joined:
    Mar 31, 2011
    Messages:
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    If you delete the touch pad in the device manager and choose rescan ... can it find the touchpad... If it find... then I would say may not 100% Dead.... but may have conflict with other driver or software... Do you remember when this happen ... if within one week can you try to use System restore...?
     
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