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Touchpad not working after installing Windows 7

Discussion in 'Windows 7' started by JanieCompass, Apr 10, 2010.

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  1. JanieCompass

    JanieCompass Thread Starter

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    I have a Dell Vostro 1400 laptop. After upgrading to Windows 7, I no longer have touchpad control settings. (I usually disable my touchpad when using a mouse). I no longer have this option.
     
  2. advisory

    advisory

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  3. JanieCompass

    JanieCompass Thread Starter

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    I've contacted Dell. There is not a driver update for windows 7 for my laptop. He suggested installing the Vista drivers which I downloaded. When I try to install them, I get the message "Your OS does not support" Can't install.
     
  4. advisory

    advisory

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    it sounds like you're going to have to use a mouse until they do (which they may not) or try and hack the vista drivers (which i wouldn't try).

    did you upgrade from xp or vista? that's the bad part about upgrading to a new OS.
     
  5. JanieCompass

    JanieCompass Thread Starter

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    The original OS was Vista. So I'm guessing there is no solution to this?
     
  6. advisory

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    if there's no drivers available there really isn't a solution unless you find someone to hack the drivers for you.

    i've read in a few places that people have been successful in upgrading to 7 from vista on that laptop, but maybe they've just been lucky.
     
  7. antech

    antech Banned

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    Find the driver setup files which you have downloaded for vista.
    Right click and open properties for this file.
    Under the compatibility tab ,choose Windows Vista and then install the drivers
     
  8. JanieCompass

    JanieCompass Thread Starter

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    Thanks. I tried that but it still tells me my OS won't let me. Any other suggestions? I've also tried downloading drivers from Synaptics (the mfg of the touchpad). Still no luck.
     
  9. advisory

    advisory

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    this is one of the only problems i've found with windows 7, which are the drivers for it. in most cases, especially going from vista to 7, the problems are minimal or non-existent. i'll keep an eye out for this specific problem and i find anything, i'll post to this thread.
     
  10. mcarson

    mcarson

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    Have you attempted a manual install of the driver files?

    1) From the Start menu, right-click Computer and select 'Properties'
    3) Select 'Device Manager'.
    4) Select 'Continue' if prompted.
    5) Select 'PS/2 Compatible Mouse' under 'Mice and other pointing devices'
    category.
    6) From the 'Action' menu, select 'Update Driver Software...'.
    7) Select 'Browse my computer for driver software'.
    8) Select 'Let me pick from a list of device drivers on my computer'.
    9) Press the 'Have Disk...' button.
    10) Press the 'Browse...' button and then specify the .inf file of the
    driver.
    11) Press the 'OK' button when the .inf file is specified.
    12) Press the 'Next' button on the 'Update Driver Software - PS/2
    Compatible Mouse' dialog.
    13) Press the 'Close' button when the driver installation completes.
    14) Press the 'Yes' button to restart the computer.
     
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