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Touchpad not working, windows 7

Discussion in 'Windows Vista' started by bertiebott34, Oct 6, 2011.

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  1. bertiebott34

    bertiebott34 Thread Starter

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    Upon starting up my laptop the touchpad is no longer working, I am currently using a USB mouse but would like to use the touchpad. It have run a troubleshoot and it comes up with a code 10 error. I have also noticed that if i hit Fn and the touchpad button nothing happens but my keyboard will then stop working and i have to hit the power off and then on again and it then works. Also if i scroll over the touch pad my keyboard no longer works and cannot type until again I power off/on.
    Please can anyone help with this, I have been looking into this for the last 3 hours and no joy at all
    Many thanks
     
  2. bertiebott34

    bertiebott34 Thread Starter

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  3. flavallee

    flavallee Frank Trusted Advisor

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    You posted in the Windows Vista section, but your title mentions Windows 7, so I'm not really sure which Windows version you have in that computer.

    Go to Control Panel - Device Manager.
    Are there any entries there with a ? or ! next to them?

    Click the + in Mice and other pointing devices.
    If the Synaptics touchpad is listed there, double-click it to open its properties window, then click the "Driver" tab.
    What's the driver version listed?

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