What's the exact SNID number and serial number on that Gateway NV77H series laptop?
According to its support site, it has an Elantech or Synaptics touchpad.
It has downloadable drivers only for Windows 7 64-bit and Windows 8 64-bit.
How long has it been running Windows 10?
Have you tried connecting and using a USB wireless mouse with it until the touchpad issue gets resolved?
What's the exact SNID number and serial number on that Gateway NV77H series laptop?
According to its support site, it has an Elantech or Synaptics touchpad.
It has downloadable drivers only for Windows 7 64-bit and Windows 8 64-bit.
How long has it been running Windows 10?
You can buy a basic non-gaming wireless mouse for $15 - $20.
The Logitech M310 wireless mouse is "plug and play" and requires no software and is what I use.
There are other Logitech models though that should work just as well for you.
SNID #: 14203123916
Serial #: LXWZL0200414207A071601
Windows 10: Probably about 2 years
According to both of those numbers, you do you have a Gateway NV77H series laptop.
It appears to be 5 - 6 years old and appears to have come with Windows 8 64-bit.
Is that correct?
Go into the Device Manager, then expand the Mice and other pointing devices heading.
What's the exact names of the devices listed there?
You can buy a basic non-gaming wireless mouse for $15 - $20.
The Logitech M310 wireless mouse is "plug and play" and requires no software and is what I use.
There are other Logitech models though that should work just as well for you.
According to both of those numbers, you do you have a Gateway NV77H series laptop.
It appears to be 5 - 6 years old and appears to have come with Windows 8 64-bit.
Is that correct?
Go into the Device Manager, then expand the Mice and other pointing devices heading.
What's the exact names of the devices listed there?
On page 18 of the manual there is a description of special keyboard keys.
There is also a key to switch the touchpad mode.
Maybe it has been switched accidentally.
A forum community dedicated to tech experts and enthusiasts. Come join the discussion about articles, computer security, Mac, Microsoft, Linux, hardware, networking, gaming, reviews, accessories, and more!