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Touchpad

Discussion in 'Hardware' started by Ndurad, Jul 22, 2018.

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  1. Ndurad

    Ndurad Thread Starter

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    Hi. My laptop (Compaq Presario CQ58) touchpad doesn't want to work. I installed the Synaptic pointing device driver but it says unable to connect to the software. I updated it but still no change. I also rebooted it but nothing happened. I'm using a Windows 7 Ultimate 64bit. Please help me.
     
  2. managed

    managed Trusted Advisor

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    Allan
    Is this really Solved now ?
     
  3. Ndurad

    Ndurad Thread Starter

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    What am I supposed to press to watch the tread you sent me.
     
  4. Ndurad

    Ndurad Thread Starter

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    The touchpad is still not working.
     
  5. managed

    managed Trusted Advisor

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    Please post the full model name for the laptop, should be on a label underneath and look similar to CQ58-140SM.

    In Device Manager what is listed under 'Mice and other pointing devices' ?
     
  6. plodr

    plodr

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    Liz
    Is this your current driver?
    Synaptics TouchPad Driver
    16.0.1.0 108.4 MB Apr 27, 2012
    Source: https://support.hp.com/us-en/driver...CQ58-Notebook-PC-series/5259206/model/5273664

    If not, download that driver and install it.
    You don't update drivers through 3rd party sites, driver programs, or Windows updates.In most cases all those do is break a working bit of hardware.
    Since the manufacturer hasn't updated the driver since 2012, that's the driver that works.
     
    AmateurJohn likes this.
  7. Ndurad

    Ndurad Thread Starter

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    Hi. Sorry for taking time to respond. The model name of the laptop is Presario CQ58 Notebook. The current driver is Synaptic TouchPad driver but the laptop says unable to connect to the Synaptic pointing device driver.
     
  8. AmateurJohn

    AmateurJohn

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    I haven't used Windows 7 in a long time, but maybe try this:
    1. Windows+r, then type misconfig
    2. Go to Services tab
    3. Then find and check your touchpad service
    4. Apply, Ok
     
  9. AmateurJohn

    AmateurJohn

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    Also:
    1. Open your control panel
    2. Hardware and Sound
    3. Under Devices and Printers, click mouse
    4. Device Settings Tab(should show Synaptics name towards the top middle)
    5. If it is Disabled, then enable(if enabled maybe disable it then re-enable)
     
  10. DavisMcCarn

    DavisMcCarn

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    Aug 17, 2005
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    995
    Page 27 and 28 of your users manual ( http://h10032.www1.hp.com/ctg/Manual/c03760409 ) covers the touchpad and, as a bizarre note, the light in the top left corner of the touchpad means it is turned OFF when it is lit. Is it, perchance, simply turned off? What is that light doing?
     
  11. plodr

    plodr

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    There is also a touchpad on/off button on the top left corner of the touchpad. I don't think I've ever seen this. The touchpad is usually turned off or on with a function key. At least the 3 we have currently in the house work that way. touchpad.jpg
     
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