Tough one... Windows XP problem

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radradrad

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Joined
Dec 30, 2005
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2
Hi. Here's my problem. I was on the computer last night. I had been using Google Earth, but only mention that incidentally -- may not have anything to do with my problem. Anyway, when I signed-on again, instead of having the normal XP welcome screen with my computer name as one choice, and "Guest" as another, I got what they call he "classic login screen". I did not initiate that change, and tried to change it back. I went to control panel, then "User accounts" then clicked on "change the way users log on and off". I immediately get a McAfee box pop up htat says "A suspicious script has been detected! The file mshta.exe contains suspicious ativity and has been stopped." I then have several options: 1. Stop this script 2. Allow entire script this time 3. Find out more info and 4. Continue what I was doing. If I clck on the "find out more info", I get a box that says that the file mshta.exe was stopped. It says I can 'allow it' to execute the entire script or 'cancel' to "execute only the current method. If I click 'allow', I get a box that says "A recently installed program has disabled the welcome screen and fast user switching. To restore these features, you must uninstall the program. The following file name might help you identify the program that made the change: C:\WINDOWS\system32\BCMLogon.dll". Obviously, this is a dead end for me. I did not install any new program !
OK, the other option I have is to clock on "Find more info". If I do that, I get the same thing. A couple times (don't ask me why) I get a box that says "idWelcomeGroup is undefined".
I tried disabling my virus scan and firewall, but that didn't seem to help. To further complicate matters, I think i have two virus programs. One McAfee that cam with my Dell, and I know AOL now provides some free McAfee software. I think the AOL stuff works prety good as my pop-ups have all but disappeared, but I'm not sure when i am seeing the Mcafee that came with the Dell, and when i am seeing the AOL one -- and don't want to screw-up the AOL one since it has been so helpful.
I did not install any new programs. All this happened after I had been using GOogle Earth a bit -- nothing else. How can I get back to my normal welcome screen ?? Thank you for your help.
 
Joined
May 16, 2003
Messages
4,092
Hi and welcome to tsg.

Its best not to double thread as it gets hard to follow.

Might be best to post a HJT log for the guys in the security forum to have a look at.

Please do this:

* Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Doubleclick on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
 
Joined
Jul 26, 2002
Messages
46,349
Hi Hewoxx

Welcome to TSG! :)

This thread is very old and never did develop into anything useful for anyone with the same problem. You may not be familiar with proper procedures for posting in forums like this, but you should never post into someone else's thread when seeking help. It is too confusing trying to deal with two different people's problem in the same thread. Please start a new thread here:

http://forums.techguy.org/21-windows-nt-2000-xp/

Explain your problem in detail and I'm sure someone will help you.

I am closing this thread.

Anyone else with a similar problem please start a "New Thread".

Thank you for your cooperation.
 
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