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tower powers down sometimes when I close a window

Discussion in 'Windows XP' started by Liber8ed1, Jan 26, 2005.

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  1. Liber8ed1

    Liber8ed1 Thread Starter

    Joined:
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    Messages:
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    Hi! :)
    I was working on my poor Sister-in-law's computer again yesterday and had a strange thing happen. Five or six time in the 4 hours I was using the computer the tower would just power off when I would close a window (no reboot, no hibernate/standby, no blue screen, no error message, no freeze, the thing just instantaneously turned off). It never happened when I was reading, navigating, or using explore, only when I would close a window. It didn't happen every time. The keyboard and screen remained on though the screen went blank of course.

    The last time it happened the power would not come back on. It did work after I left. She and I had both noticed that it sounded a little noisy. I am wondering if the fan may be going out of it causing it to overheat. Would that cause something like this to happen?

    I was working on it because it is really slow shutting down now (she installed service pack 2). and I was trying to find a way to fix that or work around it. It seems unrelated to me, but I thought I would mention it. She is running XP, and has updated versions of AdAware, AVG and Spybot S&D running. She also has HJT if you think a log would be helpful.

    Any ideas or help would be appreciated!
    Thanks,
    Libs
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Sounds like an over heat - check the fans and open the case and clean out the dust bunnies
     
  3. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,283
    First Name:
    Derek
    slow shuttingt down with sp2 is common and taht can usually be cured by checking the configuration against the recommended list at http://www.blackviper.com/WinXP/servicecfg.htm

    it is frequently caused by several of the new unneeded services installed by SP2

    the sudden shutting down problem though copu;d well be overheating if the fans are making funny noises
     
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