Tracking down crashes in XP...?

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sp113

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Joined
Jan 5, 2019
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2
Hello All!

Yes, I am still using Windows XP.

I have been having some crashes that I can't seem to figure out the cause/solution. I would love to track down why it is crashing, so I can prevent it, or do a fix to make the computer usable again.

Here are the characteristics...

-) Only happens on browsing. It happens no matter which browser I use Firefox, Chrome or Opera. Suddenly in the middle of browsing...CRASH! Reboot. (No blue screen.)

I have done the following:

1.) Run checkdisk, defrag & disk cleanup.
2.) Run Windows Defender, AVG, Panda, MalwareBytes, CClean.
3.) Check the "WhoCrashed" log...although the last entry is 12/30...and it's crashed on me numerous times since then.
4.) turned off all browser plugins. Turned off Java, etc.

I guess I am looking for a log for the crashes that would indicate where/why/when the crash got ignited.

I am open to any/all ideas.

Thanks!

D
 
Joined
Sep 30, 2014
Messages
148
I am still using XP also (we are such die-hards :)). You can go to the system event log to look for issues: control panel/performance and maintenance/administrative tools/event viewer. But I'm not sure how helpful this will be.

I've had unresponsive script warnings and freezing issues with browsers too, especially in Firefox which is my default browser. I found that starting it in safe mode helps a lot, probably indicating some incompatibilities involving add-ons and/or plug-ins. You can start Firefox in safe mode from a command prompt by typing "Firefox -safe-mode" with a space between Firefox and the dash. You could also try starting your computer in safe mode and using your browser as usual to see if that helps. There is also using the system configuration utility to manually troubleshoot software conflicts, but since your problem happens during browsing, I would start by starting your browser in safe mode. Good luck, and let us know how it goes.
 
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