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Solved Trackpad intermittent fault

Discussion in 'Hardware' started by AntonMiEngland, Jun 6, 2016.

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  1. AntonMiEngland

    AntonMiEngland Thread Starter

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    Ontanium
    Dear readers

    I bought a laptop a while back, had some issues and after exchanging it a few times I came to this laptop that I am typing this article on now. The trackpad was a bit temperamental at first but then progressed to the point where, intermittently, the track pad will assumes that 1-2 fingers are already present. This means that when I try to navigate multi touch features like; overview, zoom and scroll engage. I have taken my laptop back to the shop multiple times but they can't find the fault and say that there is nothing they can do – although they did reset my computer and wiped my hard drive, which didn't work. I will expand on this later as I have a busy day, any and all suggestion are welcome.

    Thanks

    Anton
     
  2. AntonMiEngland

    AntonMiEngland Thread Starter

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    My apologize, SysInfo:

    Windows 10 Home

    Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz 2.00GHz
    8.00 GB (RAM)
    64-bit OS, x64-based processor
     
  3. managed

    managed Trusted Advisor Spam Fighter

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    What make and full model is it ?
     
  4. AntonMiEngland

    AntonMiEngland Thread Starter

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    Lenovo G-50 80
     
  5. AntonMiEngland

    AntonMiEngland Thread Starter

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    Not sure if I should close this, it's been a while.
     
  6. managed

    managed Trusted Advisor Spam Fighter

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    I think you're best bet is to insist the shop puts it right. I found a similar issue online and having the trackpad replaced fixed it.
     
  7. AntonMiEngland

    AntonMiEngland Thread Starter

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    Thanks, that's probably the best advice. It's just a case of getting the evidence – everytime I reach for my phone it seems to correct itself. Thanks Allan.
     
  8. managed

    managed Trusted Advisor Spam Fighter

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    Those intermittent faults are a pain. I hope you get it fixed ok.
     
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