Solved Trackpad intermittent fault

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AntonMiEngland

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Nov 3, 2015
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Dear readers

I bought a laptop a while back, had some issues and after exchanging it a few times I came to this laptop that I am typing this article on now. The trackpad was a bit temperamental at first but then progressed to the point where, intermittently, the track pad will assumes that 1-2 fingers are already present. This means that when I try to navigate multi touch features like; overview, zoom and scroll engage. I have taken my laptop back to the shop multiple times but they can't find the fault and say that there is nothing they can do – although they did reset my computer and wiped my hard drive, which didn't work. I will expand on this later as I have a busy day, any and all suggestion are welcome.

Thanks

Anton
 

AntonMiEngland

Ontanium
Thread Starter
Joined
Nov 3, 2015
Messages
53
My apologize, SysInfo:

Windows 10 Home

Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz 2.00GHz
8.00 GB (RAM)
64-bit OS, x64-based processor
 

managed

Allan
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May 24, 2003
Messages
15,494
I think you're best bet is to insist the shop puts it right. I found a similar issue online and having the trackpad replaced fixed it.
 

AntonMiEngland

Ontanium
Thread Starter
Joined
Nov 3, 2015
Messages
53
Thanks, that's probably the best advice. It's just a case of getting the evidence – everytime I reach for my phone it seems to correct itself. Thanks Allan.
 

managed

Allan
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May 24, 2003
Messages
15,494
Those intermittent faults are a pain. I hope you get it fixed ok.
 
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