transferring pics and videos to laptop

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helenamarie92

Thread Starter
Joined
Jun 23, 2018
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1
The problem I am running into when I try to move any pictures or videos from my cellphone to my laptop is that it shows the incorrect number of files being transferred over. For example, when I try to move my album that has 300 pictures from my phone, it only says there are 150 files on my laptop when I click on "properties." Does anybody know why that is happening?
 

texasbullet

Ramon
Joined
Jun 11, 2014
Messages
2,717
My best recommendation is to move one video file at a time. As for the pictures you can move a few at a time but would recommend also one file at a time for best results. I know it takes a lot of time but will have less errors.
 
Joined
Dec 2, 2016
Messages
289
Examine the files. It may be that the discrepancies are thumbnails or other associated files.


Sent from my iPhone using Tapatalk
 

plodr

Liz
Joined
Jun 27, 2014
Messages
21,033
Google Photo is not a good choice for those of us who wish to keep our photos private and not shared.
 
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