1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Trap 00000006 Exception in Conjunction with USB Device

Discussion in 'Windows XP' started by ggerdes, Oct 9, 2008.

Thread Status:
Not open for further replies.
  1. ggerdes

    ggerdes Thread Starter

    Oct 9, 2008
    I have an older model eMachine (T2865) that originally came with a Western Digital (WB1600AB) hard drive. The computer was new when given to me in 2005 (e.g., never taken out of the box), but I have repeatedly had issues with the hard drive and so opted to replace it with a Western Digital SATA Drive running on a Promise Technology FastTrak TX4310 controller card.

    I have successfully installed Windows XP (including all SPs) and the hardware drivers and the system boots beautifully, UNTIL I attempt to plug in a Microsoft Natural Ergonomic 4000 Keyboard. Then the system will not boot and generates a Trap 00000006 Exception Error. My assumption is that there is still something not set right for USB devices.

    The trap exception error is as follows (NOTE: This is typed manually as I have no way at the moment to cut and paste the original code):

    TRAP 00000006 exception tr=0028 cr0=80000011 cr2=00000000 cr3=00039000 gdt limit=off base=0003F000 idt limit=07FF base=0003F400 cs:eip=0008:003ED233 ss:esp=0010:0005F958 errcode=0000 flags=00010016 NoCy NoZr IntDis Down TrapDis eax=00008000 ebx=00008000 ecx=00488000 edx=004800E4 ds=0010 es=0010 edi=7E002581 esi=00488000 ebp=0005F978 cr0=80000011 fs=0030 gs=0000

    Although the mouse is also a USB device, it is not currently operating as USB and has a USB-to-serial adaptor connected to it. Initially, I thought the error was an NTLDR issue and went through the process of replacing the NTLDR file; however, this did not resolve the Trap 00000006 error.

    Any adivce you can offer would be greatly apppreciated. I have searched and searched the Internet for something related to this error in conjunction with USB devices and have been unable to locate anything.


As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/757519

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice